Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum

APCOA PARKING UK; Cardiff; On-site; GBP 28,000; Full time

Job summary

Une opportunité passionnante s'offre pour devenir Parking Patrol Officer à Cardiff. Ce poste à temps plein implique des patrouilles de sécurité, la gestion des préoccupations des clients et le maintien des normes de qualité et de sécurité. Vous travaillerez en étroite collaboration avec l'équipe pour offrir un service exceptionnel.

Qualifications

• Licence SIA valide obligatoire.
• Attitude amicale et capacité à travailler en équipe.
• Excellentes compétences en communication et service client.

Responsibilities

• Effectuer des patrouilles à pied dans le parking pour dissuader la criminalité.
• Assurer un excellent service client pour garantir la meilleure expérience.
• Rapporter rapidement les pannes des équipements de stationnement.

Skills

Problem-solving

Customer Service

Communication

Teamwork

Job description

The Role

Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum

Do you have a valid SIA licence?
Are you customer-focused?
Do you work well in a team?

Does this sound like you?

If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based in Cardiff. The aim of the role is to provide security patrols, resolve customer concerns, and maintain the company standards of quality, cleanliness, and safety.

What you’ll do:

• Provide support to the Car Park Supervisor and perform daily operations in the car park.
• Ensure vehicles are parked efficiently to maximize space and revenue.
• Adhere to all operating procedures.
• Undertake foot patrols of the car park to deter crime and antisocial behaviour.
• Provide excellent customer service to ensure the best customer experience.
• Utilize internal and external IT systems for parking permit management.
• Report parking equipment faults promptly and accurately.
• Maintain compliance with Health & Safety policies.
• Keep the car park clean and presentable.
• Establish and maintain relationships with stakeholders.
• Strive to improve SLA performance of the service provided by APCOA.

What you'll bring:

• Good problem-solving skills.
• Friendly attitude and ability to work in a team.
• Excellent customer service skills.
• Good communication skills.

If this sounds like you, APPLY NOW and join our friendly team!

We are committed to ensuring APCOA is a fair workplace for all, regardless of age, race, gender, sexuality, or organizational level. We offer a motivating environment with challenging projects, support, and development opportunities to help staff reach their potential while aiming for excellence.