Mobile Patrol Officer

Horizon Parking; Cardiff; On-site; GBP 26,000 - 30,000; Part time

Job summary

Horizon Parking is seeking a Mobile Patrol Officer in Cardiff. The role involves monitoring car parks, providing customer service, and ensuring compliance with safety regulations. Candidates should possess a full UK driver’s license and strong interpersonal skills. This is a real living wage position offering additional benefits such as a company car and pension scheme.

Benefits

Company car

Annual Bonus Scheme

Penfold Pension

Company Sick Pay

22 days holiday plus bank holidays

Health care cash back scheme

Mental Health and Well Being Programmes

Employee discount scheme

Cycle to Work scheme

Enhanced paternity leave

Qualifications

• Reliable and trustworthy.
• Basic IT, literacy and numeracy skills.
• Management of own timekeeping and attendance.

Responsibilities

• Patrol and monitor car parks.
• Issue Parking Charge Notices.
• Provide excellent customer service.

Skills

Strong customer service skills

Excellent interpersonal skills

Good verbal communication

Pro-active and self-motivated

Education

Full UK Driving licence

Job description

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WE ARE A REAL LIVING WAGE EMPLOYER!

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

WE ARE A REAL LIVING WAGE EMPLOYER!

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.

What are we looking for?

• A reliable and trustworthy Mobile Patrol Officer, to work in Cardiff & its surrounding areas
• 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
• A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
  
  

What's in it for you?

• £12.60 per hour - Real Living Wage!
• Company car
• Annual Bonus Scheme.
• Penfold Pension.
• Company Sick Pay.
• 22 days holiday plus bank holidays.
• Additional 1 day's holiday for your birthday week.
• Health care cash back scheme.
• Mental Health and Well Being Programmes (EAP).
• Employee discount scheme.
• Cycle to Work scheme.
• Enhanced paternity leave.
• Employee of the Month Awards.
• Yammer monthly lottery.
• Regular ad-hoc monetary recognition.
• Paid DBS application.
• Access to free online training.
  
  

What will we expect in return?

• Travel to and from allocated sites within visit cycles provided, and/or as required.
• Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
• Check if parking equipment is in working order.
• Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
• Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
• Improve accessibility for all site users.
• Management of abuse of parking facilities.
• Provide excellent customer services and assist customers as and when required.
• Carry out duties in line with company health and safety policies and follow safe working practices.
• Carry out any other tasks and instructions as and when required.
  
  

What do we need from you?

• Have a full UK Driving licence.
• Strong customer service skills.
• Excellent interpersonal/networking skills.
• Good verbal and listening communications skills.
• Effective time management skills.
• Basic IT, literacy and numeracy skills.
• Pro-active and self-motivated.
• Management of own timekeeping and attendance.
• A good understanding of role and requirements of our customers.
• A sensitive and practical approach to enforcement at site.
• An understanding of the diversity of our customers and colleagues.
  
  

CLOSING DATE FOR THIS VACANCY IS 21.5.25

If you believe you have the skills and experience necessary then please apply on line today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Technology, Information and Internet

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