Parking Officer

West Berkshire Council; Newbury; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Local Government pension scheme

Training and development opportunities

Family friendly policies

Employee wellbeing programme

Annual leave 28 days (+5 after 5 years

Job summary

West Berkshire Council is seeking a Parking Officer to join our Transport and Countryside Service, delivering high-quality parking services and enforcing regulations across the district.

You will handle representations, conduct site visits, and provide guidance to residents, businesses and the public. The role requires clear communication, strong organisation, and a professional approach to challenging situations in a public-facing role.

Qualifications

• Experience in parking enforcement or a regulatory role.
• Knowledge of parking regulations and related legislation.
• Excellent communication with diverse stakeholders.
• Strong organisational ability and ability to manage priorities.
• Problem-solving approach in challenging situations.

Responsibilities

• Processing parking penalty charge notices and handling representations and appeals.
• Conducting site visits and inspections to enforce parking regulations.
• Providing advice to residents, businesses and the public regarding parking issues.
• Collaborating with external contractors to ensure efficient parking enforcement.
• Assisting in developing and implementing parking policies and initiatives.

Skills

Experience in parking enforcement

Regulatory knowledge of parking

Communication skills

Organisational skills

Problem-solving mindset

Job description

Are you passionate about maintaining order and ensuring the smooth operation of parking services within a dynamic local authority? West Berkshire Council is seeking a dedicated and motivated Parking Officer to join our Transport and Countryside Service, reporting to the Senior Parking Officer. This is an excellent opportunity to contribute to the effective management of parking enforcement and advisory services in a diverse and supportive working environment. The Role As a Parking Officer, you will play a crucial role in delivering high-quality parking services to the West Berkshire community. Your key responsibilities will include:

• Processing parking penalty charge notices and handling representations and appeals.
• Conducting regular site visits and inspections to enforce parking regulations.
• Providing advice and guidance to residents, businesses, and the public regarding parking issues.
• Collaborating with external contractors to ensure efficient operation of parking enforcement.
• Assisting in the development and implementation of parking policies and initiatives.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation. However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected. We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.

The ideal candidate will possess the following skills and attributes:

• Experience in parking enforcement or a similar regulatory role.
• Knowledge of relevant legislation and regulations governing parking.
• Excellent communication skills, with the ability to engage effectively with a range of stakeholders.
• Strong organisational skills and the ability to manage competing priorities.
• Problem-solving mindset, with the ability to handle challenging situations with professionalism.

Why Work for West Berkshire Council?

• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays), rising by an additional 5 days after 5 years' service. (Pro rata holiday for part-time hours)