Parking Manager

Matchtech Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Matchtech Group seeks an experienced Parking Manager for a contract role to lead the Council's parking service in London. The post combines strategic leadership with operational delivery, focusing on contract management, enforcement, service improvement and CPZ development.

You will oversee budgets, performance, and stakeholder engagement, providing professional advice to senior officers and elected members to deliver high-quality public services.

Qualifications

• Significant experience leading parking or related highways/public realm services.
• Detailed knowledge of parking legislation and enforcement within local authorities.
• Strong procurement, contract management and complex public sector contracts.
• Experience managing budgets, income streams, performance targets and service improvements.
• Understanding of local authority decision-making and political interface.

Responsibilities

• Lead strategic management, development and continuous improvement of the Parking Service.
• Manage parking contract performance, compliance, value for money and service delivery.
• Oversee parking enforcement, back-office functions and related operations.
• Develop CPZs in collaboration with highways and transport teams.
• Provide professional advice on legislation, policy, strategy and best practice.
• Manage budgets and resources to deliver quality public services.
• Set objectives, measure performance and drive improvement.

Skills

Strategic leadership

Contract management

Procurement

Budget management

Stakeholder engagement

Policy interpretation

Reporting

Public sector experience

Education

Professional management qualification

Degree in related field

Tools

Procurement software

Job description

Our client is seeking an experienced Parking Manager for a contract role. The post will provide strategic and operational leadership for the Council's parking service, with a particular focus on contract management, parking enforcement, service improvement and the development of Controlled Parking Zones (CPZs).

Key Responsibilities:

• Lead the strategic management, development and continuous improvement of the Council's Parking Service
• Manage the parking contract, monitoring contractor performance, compliance, value for money and service delivery
• Oversee parking enforcement, correspondence, back-office functions and related operational services
• Lead the identification, development and implementation of new and existing Controlled Parking Zones in partnership with highways and transport teams
• Provide professional advice to senior officers and elected members on parking legislation, policy, strategy and best practice
• Manage complex parking income and expenditure budgets, delivering effective financial planning, savings and resource deployment
• Develop service objectives, performance measures and improvement plans to enhance outcomes for residents, businesses and visitors
• Lead, motivate and develop staff while building effective relationships with contractors, partners, residents and other stakeholders

Job Requirements:

• Significant experience managing parking services or a closely related highways, transport or public realm service
• Detailed knowledge of parking legislation, enforcement practices and the practical application of parking policy within a local authority
• Strong experience in procurement, contract management and complex public sector service contracts
• Experience managing complex budgets, income streams, performance targets and service improvement programmes
• Understanding of local authority decision-making processes and the political interface with elected members
• Excellent leadership, people management, negotiation and stakeholder engagement skills
• Ability to interpret complex policy and legislative matters and present clear reports and recommendations to senior managers and elected members
• Strong written, verbal, organisational, financial and ICT skills, with a relevant qualification or equivalent professional experience

Additional Information:

The role requires a flexible and decisive approach, with the ability to manage changing priorities and respond sensitively to complex public enquiries and casework. Occasional evening and weekend work may be required. A commitment to equality, diversity, health and safety, confidentiality and excellent public service is essential.
If you have senior parking management experience and the expertise to lead strategic service delivery, contract performance and CPZ development within a local authority environment,