Park Services Manager

Away-Resorts; Bembridge; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Up to 50% Discounts on Away Resorts

20% On-park discounts

Team Incentives

Holiday Hero Menu

Life Insurance

Enhanced Maternity/Paternity Pay

Holiday Buy Scheme

Help @ Hand Scheme

Career Development

Job summary

Away Resorts is seeking a Maintenance Manager to lead the Maintenance & Hot Tubs team at Whitecliff Bay, Bembridge, Isle of Wight. You will have management experience and a full driving licence.

You will supervise repairs, safety checks, contractor coordination, and capital expenditure programmes to keep the park in top condition and ensure guests have a great experience.

Qualifications

• Experience of managing a team of trades and general assistants.
• An understanding of Health & Safety at work.
• Driving licence is essential.

Responsibilities

• Lead the Maintenance & Hot Tubs team to ensure everything is in good working order.
• Carrying out maintenance checks and repairs on changeover days, coordinating with other trades.
• Ensure Health and Safety checks are kept up to date so the park is safe for guests.
• Manage our fleet of Hot Tubs, keeping them safe and working at all times.
• Nominate contractors, check quality of work and ensure costs are competitive.
• Take a lead role and execute Capital Expenditure Programmes on track and within budget.
• Drive jobs through to completion with a can-do attitude.
• Perform other reasonable tasks as required.

Skills

Team management

Health & safety

Driving licence

Job description

Location: Whitecliff Bay, Bembridge, Isle of Wight

Hours:Permanent Contract - 40 hours per week

Remuneration: £35,000 per annum

What we need in a nutshell

We need someone who will lead the team that keep our accommodation, and the holiday park, in tip-top condition and looking spectacular, repairing, maintaining, renewing, and improving everything from the entrance signage to the back fence. You will have management experience along with a full driving licence.

What you’ll be doing

As part of our team of holiday heroes, you will manage the Maintenance & Hot Tubs team to ensure everything is in good working order and reporting into the GuestExperience Manager. Your work will include:

• Completing and allocating maintenance jobs; everything from replacing light bulbs to troubleshooting faulty locks.
• Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary.
• Ensuring our Health and Safety system and checks are kept up to date so our park is safe for our Guests.
• Managing our fleet of Hot Tubs, keeping them safe and working at all times.
• Nominating contractors and keeping their records up to date, checking quality of work and ensuring our prices are competitive.
• Taking a lead role and executing Capital Expenditure Programmes on track and within budget.
• Genuine drive to see the jobs through to completion.
• Pretty much anything else that other people can’t do!

Guests and staff will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience and qualities you’ll need

We will train you, but you’ll need to have the following skills and experience to apply for this role:

• Experience of managing a team of trades and general assistants.
• An understanding of Health & Safety at work
• Driving licence is essential.

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• Experience of working in a holiday park.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!

What we can offer you

Enjoy some great benefits, including:

• Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.
• 20% On-park discounts - Enjoy the best of what we offer.
• Team Incentives - Your hard work won’t go unnoticed.
• Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.
• Life Insurance - For peace of mind.
• Enhanced Maternity/Paternity Pay - After two years with us, we’ve got you covered.
• Holiday Buy Scheme - Flexibility to suit your lifestyle.
• Help @ Hand Scheme - Wellbeing support when you need it.
• Career Development - We believe in nurturing talent and promoting from within