Parish Facilities & Operations Coordinator

The Parish Church of St John-at-Hampstead; Hampstead; On-site; GBP 30,000 - 35,000; Part time

Benefits offered by this job

10% pension contribution

25 days annual leave + public holidays

Job summary

The Parish Church of St John-at-Hampstead is seeking a Facilities & Operations Administrator to oversee daily operations of our church buildings, coordinate maintenance, bookings, and ensure safety and compliance while delivering high-quality admin support. The role works closely with the Parish Administrator, Churchwardens and clergy, offering flexible hours (28 per week) with some evenings/weekends.

The successful candidate will manage records, support worship and community events, and help

Qualifications

• Excellent organisational and time management skills.
• Strong administrative skills and attention to detail.
• Proven written and verbal communication skills.
• Strong customer service and relationship-building skills.
• Confidence using Microsoft Office and cloud-based administrative systems.
• Ability to maintain confidentiality and exercise sound judgement.
• Ability to work independently while contributing effectively to a small team.

Responsibilities

• Manage the day-to-day operation of church buildings and facilities, coordinating maintenance, repairs, contractors, cleaning, and ensuring compliance with statutory requirements.
• Support health and safety management by maintaining compliance records, assisting with risk assessments, and coordinating required inspections and certifications.
• Oversee the letting of church premises, managing bookings, contracts, invoicing, hirer relationships, and promotion of facilities to maximise income opportunities.
• Act as the first point of contact for Parish Office enquiries, maintaining diaries, records, databases, and ensuring GDPR compliance.
• Provide comprehensive administrative support to the Churchwardens and clergy, as requested.
• Coordinate clergy and volunteer rotas, with timely communication to help ensure effective delivery of church activities.
• Provide administrative support for occasional offices, including funerals, memorial services, cremations and interments, liaising with families, clergy, funeral directors, the Trustees of the Additional Burial Ground and other service providers.
• Maintain accurate parish records and databases, including attendance statistics, contacts, registers, compliance documentation and financial records.
• Produce and coordinate parish communications, including notices, posters and information displays, ensuring consistency with parish policies.
• Build and maintain positive relationships with colleagues, clergy and volunteers; wider church contacts; hirers and potential hirers; and contractors and external service providers, to support the effective operation of the parish.

Skills

Organisational skills

Time management

Administrative skills

Written and verbal communication

Customer service

Relationship-building

Confidentiality & judgement

Independent working in a small team

Tools

Microsoft Office

Cloud-based systems

Job description

The Parish Church of St John-at-Hampstead is seeking a Facilities & Operations Administrator to oversee daily operations of our church buildings, coordinate maintenance, bookings, and ensure safety and compliance while delivering high-quality admin support. The role works closely with the Parish Administrator, Churchwardens and clergy, offering flexible hours (28 per week) with some evenings/weekends.

The successful candidate will manage records, support worship and community events, and help