Parenting Support Worker

Educators; Wales; Hybrid; GBP 33,000 - 37,000; Full time

Job summary

Educators in Pembrokeshire is seeking a dedicated Parenting Support Worker to help families improve attendance, behaviour, engagement and wellbeing through targeted early intervention. You will work within a multi-agency team to empower families and support children to thrive.

The role includes office and community-based work, home visits, and meetings with partner agencies, with hybrid working and a fixed-term contract of 24 months. Salary Grade 7 £33,119–£36,581.

Qualifications

• NVQ Level 3 (or above) in a relevant subject.
• Experience of working with children, young people and families.
• Strong communication and organisational skills.
• Full driving licence and access to a vehicle.
• Welsh language skills would be advantageous.

Responsibilities

• Provide tailored parenting support and early intervention services.
• Work directly with families to overcome barriers to education and engagement.
• Coordinate support with schools, Education Welfare Officers, Youth Workers and other professionals.
• Manage referrals, maintain records and contribute to positive outcomes for children and families.

Skills

Experience with children

Strong communication skills

Organisational skills

Driving licence

Welsh language skills desirable

Education

NVQ Level 3 in a relevant subject

Job description

Salary: Grade 7 - £33,119 - £36,581

Grade 7 | Education Directorate - Engagement and Community, Pembrokeshire

Make a difference to the lives of children, young people and families

We are seeking a passionate and dedicated Parenting Support Worker to join our team, supporting families through a targeted project to support secondary schools in the county. This rewarding role focuses on helping parents and carers overcome barriers that impact their children's attendance, behaviour, engagement and wellbeing. Working as part of a multi‑agency team, you will provide tailored support to families, empowering them to build confidence, resilience and stronger relationships that enable children and young people to thrive.

About the role

As a Parenting Support Worker, you will:

• Provide tailored parenting support and early intervention services.
• Work directly with families to overcome barriers to education and engagement.
• Coordinate support with schools, Education Welfare Officers, Youth Workers and other professionals.
• Manage referrals, maintain records and contribute to positive outcomes for children and families.

About you

• NVQ Level 3 (or above) in a relevant subject.
• Experience of working with children, young people and families
• Strong communication and organisational skills.
• Full driving licence and access to a vehicle.
• Welsh language skills and knowledge of Wales Safeguarding Procedures and Social Care Wales Codes of Practice would be advantageous.

What you'll bring

You will be empathetic, resilient and motivated by helping families achieve positive change. You will be confident working with families facing complex challenges and skilled at building trusting relationships that support lasting improvement.

Working arrangements

This is a varied role involving:

• Office- and community-based working.
• Home visits and lone working where appropriate.
• Attendance at meetings with partner agencies.
• Delivery of parenting programmes and support sessions both face-to-face and online.

Why join us?

This is an opportunity to be part of a team committed to improving outcomes for children, young people and families across Pembrokeshire. Through early intervention, partnership working and family-centred support, you will help make a lasting difference in the lives of local families.

Location

County Hall/School Settings/Hybrid Working

Contract

Fixed Term (24 months, with possible extension subject to funding)

Closing Date

01/10/2026

For more information about this role, please contact:

Leonie Rayner, ALN Policy Lead and Parenting Support Manager

07778 936113 / [e-mail]

Employee Benefits

Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK. For further details, please refer to the Employee Benefits leaflet attached.

The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check.

Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.

Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Guidance Note: Use of AI and Accuracy of Information

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant's full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing [e-mail] .
• Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing [e-mail] .
• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.