Paralegal Supervisor - Real Estate/Utilities (Legal Services Unit)

CMS UK; Manchester; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Flexible, hybrid working policy

Generous bonus scheme

Up to 25 days holiday (rising to 28)

Holiday exchange scheme

Private medical insurance

Enhanced parental leave

Job summary

CMS UK in Manchester is seeking a Supervisor to lead a team of Paralegals within the Legal Services Unit on a permanent basis. Based in our Manchester office, you will oversee day-to-day delivery of real estate support for a major utilities client, focusing on land rights, easements, leases and related property matters.

You will manage workflows, coach staff, monitor performance, and build strong client relationships while contributing to efficient, high-quality delivery across a high-volume

Qualifications

• At least 2 years’ Real Estate experience, ideally within a commercial law firm or in-house legal environment.
• Previous supervisory experience is advantageous.
• Excellent attention to detail with a quality-focused approach.
• Strong communication and stakeholder management skills with the confidence to work with Partners, Associates and clients.
• Excellent organisational skills and the ability to manage competing priorities and deadlines.
• Strong IT and matter management skills.
• Enthusiastic, proactive and collaborative approach.

Responsibilities

• Oversee day-to-day delivery of a dedicated utilities client workstream, managing Paralegals and Senior Paralegals.
• Allocate instructions, balance team capacity and ensure efficient delivery and client service standards.
• Coach team on progression, review work product and ensure high-quality, client-ready output.
• Maintain matter management systems and reporting tools with accurate records.
• Attend client meetings and service delivery calls, building stakeholder relationships.
• Develop and manage team members, including onboarding and performance reviews.
• Support operational and financial management, including WIP and time recording.

Skills

Real Estate experience

Leadership

Stakeholder management

Job description

CMS is seeking a Supervisor to join our Legal Services Unit (“LSU”) on a permanent basis, based in either our Sheffield, Manchester, Edinburgh or Glasgow office.

This is an exciting opportunity to lead and support a dedicated team of Paralegals and Senior Paralegals who provide legal support to a major utilities client. The team manages a high-volume portfolio of real estate transactions focused primarily on new electricity connections and the management of land rights matters. This includes easements, wayleaves, leases, deeds of variation and other related property agreements, supporting matters from initial instruction through to completion.

As a key part of the delivery model, the Supervisor role combines people leadership, operational oversight and workflow management, ensuring matters are progressed efficiently, quality and consistency are maintained, and client service commitments continue to be met.

About The Role

In this role, you will oversee the day-to-day delivery of a dedicated utilities client workstream, managing a team of Paralegals and Senior Paralegals responsible for securing and managing land rights primarily on new electricity connections.

Key Responsibilities Include

• Managing and allocating incoming instructions, balancing team capacity and capability to ensure efficient delivery and adherence to client service levels.
• Acting as the primary point of contact for the team, providing guidance on matter progression, resolving queries and supporting day-to-day delivery across a high-volume portfolio of transactions.
• Reviewing work product and providing coaching and feedback to ensure consistently high standards, accuracy and client-ready output.
• Maintaining oversight of matter management systems, data rooms, online trackers and reporting tools, ensuring accurate records and timely progression of matters.
• Ensuring all conflict requests and matter opening requests are being dealt with in a timely manner.
• Attending client meetings and service delivery calls, building strong relationships with key stakeholders.
• Managing and developing team members, including onboarding, performance management, annual reviews, wellbeing support and ongoing development.
• Supporting the operational and financial management of the team, including utilisation monitoring, time recording compliance and WIP management.

About You

We will invest in your ongoing training and development to support your professional goals and help you thrive in your role from day one.

Our opportunities are open to all suitably qualified applicants. To be considered for this role, you should demonstrate:

• At least 2 years’ Real Estate experience, ideally gained within a commercial law firm or in-house legal environment.
• A genuine interest in developing and supporting others and the ability to provide guidance, coaching and oversight. Previous supervisory experience is advantageous.
• Excellent attention to detail, with a thorough and quality-focused approach.
• Strong communication and stakeholder management skills, with the confidence to work with colleagues at all levels, including Partners, Associates and clients.
• Excellent organisational skills and the ability to manage competing priorities and deadlines.
• Strong IT and matter management skills.
• An enthusiastic, proactive and collaborative approach.

What’s in it for you?

Benefits

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave

Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.