Paralegal - File Handler

Hunter Savage; London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

A leading legal services firm is looking for a Credit Hire File Handler to manage pre-litigated claims in a supportive and progressive environment. You will be responsible for negotiations, strategic implementation, and maintaining effective communication with clients. This full-time role offers hybrid working arrangements, competitive salary, and a clear career progression pathway.

Benefits

25 days annual leave

Health care cash plan

Pension scheme

Cycle to Work scheme

Discounted memberships

Defined career progression pathway

Qualifications

• Experience handling pre-litigated claims, credit hire experience desirable.
• Confident working independently and meeting strict deadlines.
• Ability to work under pressure and demonstrate commercial awareness.

Responsibilities

• Manage a caseload of pre-litigated credit hire files in line with client SLAs.
• Formulate and implement claim strategies from day one.
• Engage in negotiations with Credit Hire Organisations and third-party solicitors.

Skills

Negotiation

Analytical Skills

Attention to Detail

Communication

Education

Legal qualification or paralegal background

Tools

Case management systems

Job description

We are hiring for our client, a recognised leader in their professional services field. Due to continued growth, they are seeking a Credit Hire File Handler to manage a busy caseload of pre-litigated credit hire claims, working within a supportive and forward-thinking team.

Top 3 Things to Know About this Job:

1. Join a Legal 500 recognised team with a clear progression pathway
2. Handle autonomous, fast-paced files focused on early negotiation and resolution
3. Enjoy hybrid working, relaxed dress code, and wellbeing-focused benefits

The Role:

• Manage a caseload of pre-litigated credit hire files in line with client SLAs
• Formulate and implement claim strategies from day one
• Engage in robust telephone negotiations with Credit Hire Organisations and third-party solicitors
• Liaise with insurer clients to ensure clear communication and updates
• Use legal doctrine and case law to guide early settlement where possible
• Ensure accurate file handling in line withregulations
• Deliver strong indemnity spend results for clients
• Update case management systems regularly and ensure task scheduling is followed

The Person – What We’re Looking For

• Experience handling pre-litigated claims (credit hire experience desirable)
• Legal qualification or paralegal background preferred
• Excellent telephone negotiation and analytical skills
• Confident working independently and meeting strict deadlines
• Highly organised with good IT and case management system skills
• Strong communication skills and attention to detail
• Adaptable, proactive and comfortable working in a team environment
• Ability to work under pressure and demonstrate commercial awareness

The Reward – What’s in it for You?

• Permanent, full-time position (35 hours/week)
• Hybrid working and flexible options
• Competitive salary + Incentive Plan
• 25 days annual leave (rising with service) + buy/sell holiday options
• Health care cash plan, 24/7 online GP, mental health support
• Pension (5% employee / 3% employer)
• Cycle to Work, Tech Scheme, Season Ticket Loan, GymFlex
• Discounted tickets, memberships, and local perks
• A defined Career Progression Pathway into roles such as Trainee Solicitor, Associate, or Team Lead

Next Steps – Why Hunter Savage

At Hunter Savage, we are proud to represent industry leaders in legal and insurance services. To apply for this job, or for a confidential chat, contact Nuala McClinton today. Visit our website for more roles in Legal, Insurance, and Business Support.