Paralegal - Credit Hire / Motor

DAC Beachcroft LLP; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Paralegals to join their dynamic team in Birmingham. This role offers a fantastic opportunity to develop legal skills and knowledge while working with a diverse range of clients in the insurance sector. You'll manage claims, provide client advice, and work alongside experienced professionals in a supportive environment. The firm values flexibility and work-life balance, providing a comprehensive benefits package that includes private medical insurance and opportunities for professional growth. If you're passionate about law and eager to learn, this is the perfect opportunity for you!

Benefits

Private medical insurance

Income protection insurance

Discounted gym membership

Opportunities for growth and progression

In-person and remote social events

Involvement in ESG activities

Qualifications

• Graduates or those with customer service experience are welcome.
• Team players with a passion for learning are ideal candidates.

Responsibilities

• Manage a varied caseload of pre-litigated or litigated work.
• Provide timely, professional service in claims management.
• Negotiate and resolve claims within client service standards.

Skills

Prioritisation and Organisation Skills

Interpersonal skills

Analytical skills

Commercial sense

Resilience

Commitment and enthusiasm

Education

Graduate degree

Experience in customer service/retail

Job description

Paralegal - Credit Hire / Motor

Department: CSG - Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire)

Employment Type: Permanent

Location: Birmingham

Reporting To: James Keogh

Description

We are looking for a number of Paralegals to join our market leading CSG team that works with over 40 insurance companies and self-insured corporates. This role will be situated in Birmingham on a permanent basis. You will be required to attend the Birmingham office 5 days a week during your probation. You will be able to discuss a hybrid arrangement with your manager once you have passed probation.

Who's the team?

We have roles available across two of our core teams in Birmingham:

• Motor Injury team deals with motor injury claims of all values and complexities. We have a progressive approach and a market leading reputation for not simply tackling litigation, but also for tracking and analysing behaviours and trends with a view to providing our clients with bespoke strategies and analysis of changing market behaviours.
• Credit Hire and Repair team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. We also provide pre-emptive advice on these issues whilst also assisting clients formulate their own strategies. Our claims vary from small track to multi track including fraudulent claims. We deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.

Whichever team you join, you will have an excellent opportunity to develop your legal skills, knowledge and career with us in CSG.

What you will do?

You are expected to provide a timely, professional and high-quality service to our clients in the management of claims. Depending on your role, and with the support of a supervisor and team manager you will be expected to:

• Be responsible for a varied caseload of pre-litigated or litigated work.
• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Resolve claims through negotiation and litigation within client service standards.
• Instruct experts and counsel, draft Witness Statements and other Court documents.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.
• Meet individual performance measures (financial performance, realisation rates and other KPIs).
• Ensure that the DAC Beachcroft brand and standards are maintained.

Who you are

We are happy to hear from graduates or those with customer service/retail experience who are team players and have the passion for learning. We'd also like to hear from Paralegals who may already have experience working in a legal environment.

You will have:

• Prioritisation and Organisation Skills - the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills - communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills - The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense - The ability to know the principle or law but also know when it is worth pursuing it.
• Resilience - The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm - with a professional attitude.
• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance.
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
• Opportunities for growth and progression including professional funding.
• In person and remote social events.
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).

What you need to know about applying

This will be a 2 stage application process, the first stage is CV review with successful candidates being invited to a face to face assessment centre in our Birmingham office.

If you are selected to attend an assessment centre you will be required to complete a short multiple choice questionnaire which will be used as part of the assessment centre.

Start dates will be available throughout the coming months depending on your availability to start a new and exciting career with us.

At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.