Paralegal - CICA Leeds

ENGINEERINGUK; Leeds; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Health and wellbeing support

Competitive pension arrangements

Paid volunteering days

Discounts and lifestyle benefits

Job summary

Irwin Mitchell is seeking a Paralegal to join the Criminal Injuries Compensation Authority (CICA) team in our Leeds office, working two - three days per week in the office. The role supports fee earners to progress claims efficiently and deliver excellent client outcomes, handling volume inquiries and screening new clients while arranging funding.

You will manage a varied caseload, liaise with clients throughout their case, and attend client meetings, conferences and Appeal hearings to advance

Qualifications

• Previous experience as a Paralegal, Legal Assistant, or similar legal support role.
• Experience managing administrative processes and progressing legal matters in a busy environment.
• Strong written and verbal communication, with professionalism with clients and stakeholders.
• Excellent attention to detail and ability to maintain accurate case records.

Responsibilities

• Assist with day-to-day management of a varied caseload for the CICA team.
• Support fee earners to progress claims efficiently and deliver good client outcomes.
• Screen new inquiries, take client calls, and make applications to the CICA.
• Liaise with clients throughout their case and support them through the process.
• Attend client meetings, conferences and Appeal hearings.

Skills

Paralegal experience

Legal Assistant experience

Client communication

Case management

Attention to detail

Team collaboration

Job description

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Sector Legal Role Associate Contract Type Permanent Hours Full Time

Who We Are

As one of the UK's leading law firms, we're here for the people and businesses who rely on us at life's important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone's path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

We are currently looking for a Paralegal to join our Criminal Injuries Compensation Authority (CICA) team in our Leeds office, working two - three days per week in the office.

Personal injury and illness can have a dramatic and sometimes life-changing impact on those affected and the people closest to them. The personal injury teams at Irwin Mitchell do more than pursue compensation claims. We work closely with our clients and their families to ensure they receive the support and rehabilitation they need. This unique and tailored approach makes a real difference to people whose lives have been changed by injury or traumatic events. Experience of dealing with criminal injury compensation claims would be advantageous but is not essential.

Working alongside our CICA Claims Fee Earners, you will play an important role in supporting clients pursuing compensation claims through the Criminal Injuries Compensation Authority (CICA). This includes claims arising from assault, domestic abuse, childhood abuse, psychological trauma caused by threats of violence, human trafficking, terrorism-related incidents and fatal criminal injuries affecting family members.

You can learn more about our CICA team here.

As a Paralegal, you will assist with the day-to-day management of a varied caseload, supporting fee earners to progress claims efficiently and deliver excellent client outcomes. The role would involve dealing with volume new enquiries and appropriately screening, taking new client calls, making applications to the CICA and arranging funding, liaising with clients throughout their case and supporting them through the process. It would also involve attending client meetings, conferences and Appeal hearings.

About You

You will be organised, empathetic and able to manage a busy workload while maintaining exceptional standards of client service.

Essential criteria

• Previous experience working as a Paralegal, Legal Assistant, or in a comparable legal support role.


• Experience of managing administrative processes and progressing legal matters or casework within a busy environment.


• Demonstrable ability to organise and prioritise a varied workload, managing multiple tasks and deadlines effectively.


• Strong written and verbal communication skills, including the ability to communicate sensitively and professionally with clients and other stakeholders.


• Excellent attention to detail and ability to maintain accurate case records, documents, and correspondence.


• Ability to work collaboratively as part of a team while taking responsibility for assigned tasks.


• Experience of providing high-quality client service, particularly when supporting individuals in sensitive or challenging circumstances.

Desirable criteria

• Experience within Personal Injury, Serious Injury, Abuse, Clinical Negligence, Criminal Injuries Compensation, or other claimant litigation environments.


• Knowledge of legal processes, procedures, or documentation relevant to claimant litigation.


• Experience supporting clients who may have experienced traumatic events or vulnerabilities.

Our Approach to Reward and Wellbeing

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.


• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.


• Health and wellbeing support, including Westfield Health and Digital GP access.


• Competitive pension arrangements to help you plan for the future.


• Two paid volunteering days every year to support causes that matter to you.


• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Irwin Mitchell LLP is an equal opportunity employer.

Company

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