Paralegal

RWK Goodman

City Of London

Hybrid

GBP 20,000 - 60,000

Full time

10 days ago

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Benefits offered by this job

26.5-31.5 days' holiday per year

Buying and selling holiday

Healthcare cash plan / private medical

Life assurance

Pension scheme

Cycle to work scheme

Season ticket loan

Discretionary profit and performance‑‑

Hybrid working

Employee Assistance Programme

Enhanced family leave

Recruitment referral bonus

Group income protection

Salary reviewed regularly

Job summary

RWK Goodman LLP is seeking a Paralegal to support a busy team with file management and supervision. You will draft documents, conduct legal research, and assist fee earners while upholding client service standards.

The role involves developing client relationships, contributing to BD activities, and using the CRM system to manage contacts and referrals. A proactive, organised candidate with strong written skills will excel.

Qualifications

Legal qualifications (LLB or CILEx) desirable.
Experience in legal support or admin role desirable.
Excellent organisational ability and prioritisation.
Strong written communication skills.
Solid understanding of client relationship management.
Ability to undertake basic legal work under supervision.

Responsibilities

Assist with running a caseload under supervision.
Draft legal documents using precedents and templates.
Conduct effective legal research and present results clearly.
Escalate issues to qualified lawyers.
Provide excellent client service and follow CX principles.
Maintain confidentiality, data protection and file retention.
Ensure compliance with risk management and AML checks.
Handle administrative duties.

Skills

Organisation & prioritisation

Written communication

Client relationship management

Basic legal work under supervision

Initiative & proactivity

MS Office proficiency

Education

LLB or CILEx (desirable)

Tools

Microsoft Office

CRM system

Job description

Paralegal

As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.

Key Responsibilities

Personalised Client Service

Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks
Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client's instructions
Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly
Highlight and escalation any issues to qualified lawyers
Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles
Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements
Ensure adherence to all affiliations and standards connected to the department
Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures
All administrative duties associated with this role

Sustainable Growth

Support fee earners to prepare for BD & marketing activities
Attend RWKG BD events where appropriate
Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook
Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system
Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport

Dynamic Culture

Demonstrate proactivity and creativity by seeking and suggesting improvements
Develop meaningful relationships based on trust and provide support to your team
Have pride in all work that you do and seek the best outcome for your work, your team and the Firm
Be open, inclusive and supportive of others in the Firm, both in your team and business wide

Financial & Operational Excellence

Time record all work and work towards a fee earning target set (£20,000 up to £60,000)
Work towards personal objectives, recording progress within About Me
Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate.

Skills and Expereince

Legal qualifications (LLB or CILEx) (desirable).
Previous experience within a legal support or administrative role (desirable).
Excellent organisation capability with the ability to effectively prioritise (essential).
Solid understanding of Microsoft Office suite and other relevant IT platforms (essential).
Strong written communication skills (essential).
Demonstrate a good understanding of client relationship management (essential).
Ability to undertake basic legal work under supervision and use initiative where required (essential).

About Us

At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you’ll be supported, every step of the way.

A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London.

Committed to collaborative growth and shared success, we’re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for.

Some benefits will differ depending on the level of role.