PAM & Secrets Management Product Owner

Hsbc Global Services Limited; England; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Private healthcare (UK)

Enhanced maternity and adoption pay

Contributory pension scheme

Job summary

HSBC Global Services Limited seeks an experienced PAM Product Owner to shape and govern Privileged Access Management and Secrets Management services. You will work with stakeholders and delivery teams to prioritise and guide improvements, focusing on security, resilience and a superior user experience.

You will coordinate changes, contribute to risk management, and collaborate with vendors to deliver value while maintaining compliance across critical IT services.

Qualifications

• 3+ years in a PAM or Secrets function within a large organisation.
• Strong knowledge of PAM and Secrets tools; Delinea or Vault preferred, CyberArk valuable.
• Background in service ownership, change management and compliance.
• Experience leading initiatives or collaborating across teams to deliver outcomes.
• Experience supporting audits with walkthroughs, reports and evidence.
• Proactive, well-organised, able to work independently in a fast-paced environment.
• Collaborative to build trusted stakeholder relationships and understand needs.

Responsibilities

• Build trusted relationships with stakeholders and customers to shape a practical, clear roadmap.
• Lead significant changes with risk assessment, change management and CAB representation.
• Champion resilience and smoother adoption of new technologies and processes.
• Support audits with clear documentation and evidence; represent services in audits.
• Own designated IT services, drive continuous improvement and ensure compliance.
• Collaborate with PAM vendors to deliver service enhancements and issue resolution.
• Coordinate major projects and ensure priorities align with customer needs.
• Plan out-of-hours activity with fair support and sustainable working practices.

Skills

PAM Knowledge

Secrets Management

Stakeholder Management

Project Coordination

Tools

Delinea

HashiCorp Vault

CyberArk

Job description

HSBC Global Services Limited seeks an experienced PAM Product Owner to shape and govern Privileged Access Management and Secrets Management services. You will work with stakeholders and delivery teams to prioritise and guide improvements, focusing on security, resilience and a superior user experience.

You will coordinate changes, contribute to risk management, and collaborate with vendors to deliver value while maintaining compliance across critical IT services.