PA/Medical Secretary - IPMS

West Suffolk NHS Foundation Trust; Bury St Edmunds; On-site; GBP 28,000 - 31,000; Full time

Job summary

West Suffolk NHS Foundation Trust is seeking a Medical Secretary/PA to support the Pain Department and medical team with administration, typing and diary management. The role includes setting up clinics, booking follow-ups and liaising with appointments staff to ensure efficient scheduling.

You will handle doctors’ day-to-day diaries, annual, professional and study leave, and work with patients with chronic pain conditions. NHS context is essential.

Qualifications

• RSA II/III typing qualification or equivalent.
• GCSEs (including English and Maths) at grade C or above.
• Medical Secretary qualification (AMSPAR certificate) or equivalent.

Responsibilities

• Provide a comprehensive PA/secretarial service to Consultants and medical team.
• Set up clinics and book follow-up appointments.
• Liaise with Telephone Appointments and Waiting List Staff to ensure clinics run smoothly and all slots are utilised.
• Manage doctors' day-to-day diary including annual, professional and study leave.
• Interact with patients with chronic pain conditions (e.g., fibromyalgia, spinal issues).

Skills

Touch Typing

Organisational skills

Administrative skills

Clear communication

Interpersonal skills

Knowledge of hospital administration

Understanding of databases

Friendly and helpful manner

Education

RSA II/III typing qualification

GCSEs including English and Maths

Medical Secretary qualification (AMSPAR)

Tools

Hospital administration system

Databases

Job description

We are looking for a Medical Secretary/P.A. to join the IPMS Team at WSH. The Pain Department is made up of doctors, a psychologist, a team of specialist nurses, physiotherapists and medical secretaries.

A Medical Secretary/P.A. is needed to assist the team with their administration work and clinical typing. Part of this role will be setting up clinics and booking up follow up appointments.

Liaising with the Telephone Appointments and Waiting List Staff to ensure clinics are set up in a timely fashion and all slots are utilised.

You will responsible for your doctors day to day diary, annual leave, professional leave and study leave.

You will be dealing with patients with chronic pain conditions, these include fibromyalgia, spinal conditions, etc.

Main duties of the job

To provide a comprehensive personal assistant/secretarial service in support Consultants and associated medical team, ensuring the provision of an efficient and reliable service.

For Full details of the Job role and person specification, please see attached Job Description.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job responsibilities

For Full details of the Job role and person specification, please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Certificate of sponsorship For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Person Specification

Education and qualifications

• RSA II / III typing qualification or equivalent.
• GCSEs (including English and Maths) at grade C or above.
• Medical Secretary qualification (AMSPAR certificate) or equivalent

Experience and knowledge

• Previous experience as PA or secretary/administration experience
• Able to demonstrate experience and understanding of issues relating to confidentiality.
• Previous NHS or related environment
• Patient / customer care experience.
• Medical terminology

Skills and abilities

• Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
• Clear and precise communication skills
• Organisational and administrative skills
• Touch Typing
• Knowledge of the hospital administration system
• Understanding of databases
• Friendly and helpful manner towards working duties.
• Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

£28,392 to £31,157 a yearper annum pro rata

Contract

Permanent

Reference number

179-8358695-I

Job locations

West Suffolk Hospital NHS Foundation Trust