P&G Assistant Manager - Farnborough

Village Hotels; Farnborough; On-site; GBP 30,000 - 42,000; Full time

Job summary

Village Hotels in Farnborough is seeking a Pub and Grill Assistant Manager to drive operations across all Food & Beverage areas. You will own shifts as Duty Manager, lead pre-shift briefings, and translate commercial strategy into floor actions.

You will monitor costs, control stock, support EBITDA targets, develop the team, and champion our local marketing to attract guests and push us toward top Trip Advisor rankings. A positive, energetic attitude matters most.

Qualifications

Responsibilities

• Own the shift as Duty Manager and lead floor operations in Pub and Grill.
• Monitor costs, manage stock, and authorise voids and refunds to support EBITDA targets.
• Drive local marketing and guest experience to help achieve a top Trip Advisor ranking.
• Coach and develop the team, support recruitment, and maintain strong product knowledge.

Job description

As our Pub and Grill Assistant Manager, you are the operational powerhouse of the department. While the pub is your main domain, you operate with total flexibility across all Food and Beverage areas. You will step up as a Duty Manager, own the shift, champion our local marketing, and act as the vital bridge between the Manager's strategy and the team's execution on the floor.,

• The Operational Lead: Running the floor as a Duty Manager. You will predominantly own the Pub and Grill but confidently float across all F&B areas to support the wider hotel. You will lead high-energy pre-shift briefings and translate commercial strategy into action.
• The Commercial Control: Protecting the bottom line. You will monitor wage costs using tools like TnA, keep stock replenished to exact par levels, safely authorise voids and refunds, and know exactly which drinks drive the highest Gross Profit to support our EBITDA targets.
• The Local Buzz: Acting as our social media champion and driving our outreach plan. You will create online noise to support our events and push the team to deliver the kind of service that secures a top 10 spot on Trip Advisor.
• The People Development: Coaching the team in real time. You will assist in recruiting high performers, foster a culture of serious product knowledge, and review performance to ensure internal development is a constant priority.
  At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.