P&G F&B Assistant - Swindon

Village Hotels; Swindon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Village Hotels in Swindon is seeking a Pub and Grill Team Member to drive guest satisfaction by delivering a brilliant experience in the Pub and Grill and confidently supporting other Food and Beverage areas during peak times.

You will take pride in the bar, know the drinks and food menus inside out, and uphold high hygiene standards. A friendly, energetic attitude is valued and opportunities for career growth are offered within a supportive team.

Responsibilities

• Delivering a brilliant experience primarily in the Pub and Grill, while supporting other Food and Beverage departments to help the hotel during busy periods.

Job description

As our Pub and Grill Team Member, you are the engine of the shift. We trust you to handle:

• The Flexible Service: Delivering a brilliant experience primarily in the Pub and Grill, but confidently floating across other Food and Beverage departments to support your colleagues when the hotel gets busy.
• The Atmosphere & Standards: Taking huge pride in your bar. You know that prepping your section, understanding the drinks and food menus inside out, and maintaining flawless hygiene standards are the foundations of a smooth shift.
• The Commercial Drive: Treating every interaction as a chance to add value. You resolve issues swiftly on the spot and naturally suggest that extra side dish or premium drink, boosting both our guest satisfaction scores and the overall profitability of the hotel.
  At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.