Ownership Advisor

Verdant Leisure; United Kingdom; À distance; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Enhanced annual leave

Park break discounts

Park facilities discounts

Verdant Experience park break

Recognition & rewards

Training & development

Résumé du poste

Verdant Parks is seeking an Ownership Advisor to guide prospective owners across Scotland and Northern England. You will lead park tours, explain our holiday homes and facilities, and help guests choose the best option for their lifestyle.

This full-time, permanent role requires experience in face-to-face sales, a customer-focused approach, and the ability to work evenings, weekends and holidays in a premium leisure environment.

Qualifications

• Experience in face-to-face sales environment.
• Experience with holiday homes, caravans or similar.
• Strongcommunication and customer service skills.

Responsabilités

• Identify caravan and lodge sales opportunities with new and existing customers.
• Conduct park tours and provide information on products and services.
• Attend weekly sales meetings and report on new sales enquiries and leads.
• Follow CRM and outreach processes for enquiries and follow-up.
• Present site fees and costs clearly to help customers decide.
• Advise customers on finance packages and ensure paperwork is understood.
• Attend caravan shows and exhibitions as required.
• Demonstrate passion for the holiday home lifestyle and park locations.

Connaissances

Face-to-face sales

Premium products sales

Customer service

Description du poste

Ownership Advisor - Scotland and Northern England

Location:Our Park locations across Northern England and Scotland

Contract Type:Permanent

Salary: From £27,263 with bonuses

Hours: Full-time over 5 days a week. Will include working evenings, weekends and bank holidays.

Grow your career with Verdant Parks

At Verdant Parks, we believe the key to a great holiday is getting the fundamentals right — and our Ownership Advisors play a vital role in making that happen. Helping guests turn memorable stays into lasting ownership experiences doesn’t happen by chance; it’s built on trust, product knowledge, and a genuine understanding of our customers’ needs.

By guiding prospective owners through the ownership journey, showcasing our holiday homes and parks, and delivering clear, honest advice, you’ll be central to helping guests find the right holiday home for them. Your role ensures every interaction feels welcoming, professional, and aligned with the high standards Verdant Parks is known for.

This role is suited to someone who already understands how to sell premium, lifestyle-led products and brings proven experience in a face-to-face sales environment, ideally within holiday homes, leisure, property, automotive or other high-value sectors.

If you are a proven sales professional ready to step into a high-performing, modern and commercially focused environment, this is an opportunity to elevate your career.

As an Ownership Advisor, you are responsible for ensuring that our current and prospective owners get the dream holiday home they are looking for. You will take customers on tours around the park, showing off the excellent facilities, letting them know about the local sites and above all understanding what they want out of a holiday home so you can recommend the best options. Our customers choose to join us because we are open and transparent about costs and expectations. We don’t pressure, or hard sell. After all, our beautiful locations sell themselves!

Typical duties and responsibilities:

• Identify both caravan and lodge sales opportunities with new and existing customers.
• Conduct park tours and provide information to all existing and new holiday homeowners on the range of products and services offered by the company.
• Attend the weekly sales meetings and report on all new sales enquiries and leads.
• Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries, updating the CRM system
• Adhere to sales processes for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully information to make a decision.
• Advise customers of their options with regard to finance packages and ensure any associated paperwork is completed and understood by the customer.
• Ensure that all sales administration is kept up to date and that sales invoices and finance proposals are completed and processed in full and in accordance with Company policy.
• Attend caravan shows and exhibitions as required and appropriate throughout the year.
• You will need to have previous experience in a face-to-face sales environment, preferably with holiday homes, caravans or similar. We are looking for someone who loves meeting and talking to people and who shows real passion for the holiday home lifestyle and our beautiful park locations.

What We’re Looking for:

• You will need to have previous experience in a face-to-face sales environment, preferably with holiday homes, caravans or similar. We are looking for someone who loves meeting and talking to people and who shows real passion for the holiday home lifestyle and our beautiful park locations.

Why you'll love Team Verdant:

• Enhanced annual leave entitlement for length of service;
• Discounts on park breaks for you, your friends and your family;
• Discounts on park facilities, including restaurant and leisure;
• An annual 'Verdant Experience' – a park break, but with no charge!;
• Opportunities for recognition and reward;
• Training & development opportunities

Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!