Own Your Depot: Lead Growth & Customer Focus

Nationwide Platforms Limited; Blackburn; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company car or cash allowance

BUPA Private Medical Care

25 days annual leave + bank holidays

Life Assurance

Auto Enrolment Pension

Lifestyle Benefits – Discounts on high

Job summary

Nationwide Platforms is seeking a Depot Manager for our Blackburn depot. You will lead a hands-on, visible operation, delivering exceptional customer service while driving profitability and growth.

You’ll build strong customer relationships, coach a high-performing team and own local outcomes. This leadership role emphasizes a business-owner mindset, operational excellence and the ability to turn opportunities into measurable results.

Qualifications

• Leadership experience within a depot, branch, rental, logistics, transport, engineering or customer-facing operational environment.
• Experience managing budgets, controlling costs and delivering profitable growth.
• Strong customer relationship and local business development skills.
• A customer-focused, entrepreneurial mindset.
• The ability to motivate others, create accountability and inspire performance.
• Strong problem-solving and decision-making skills.
• A proactive, hands-on approach and the ability to thrive in a fast-paced environment.
• Confidence using financial and operational data to make good business decisions.

Responsibilities

• Lead a safe, compliant and customer-focused depot operation.
• Deliver depot revenue, profitability and operational targets.
• Drive a customer-first culture throughout the depot team.
• Build strong relationships with local customers and resolve issues quickly and professionally.
• Identify opportunities to grow market share and local business performance.
• Coach, develop and motivate colleagues to create a high-performing team.
• Manage fleet, people and operational resources to meet customer demand.
• Use performance data and KPIs to drive continuous improvement.
• Ensure the depot operates safely and efficiently while delivering excellent customer service.

Skills

Leadership experience

Budget management

Customer relationships

Entrepreneurial mindset

People motivation

Problem solving

Hands-on approach

Data-driven decisions

Job description

Nationwide Platforms is seeking a Depot Manager for our Blackburn depot. You will lead a hands-on, visible operation, delivering exceptional customer service while driving profitability and growth.

You’ll build strong customer relationships, coach a high-performing team and own local outcomes. This leadership role emphasizes a business-owner mindset, operational excellence and the ability to turn opportunities into measurable results.