Depot Leader: Grow Revenue, Delight Customers

Nationwide Platforms Ltd.; Luton; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company car or cash allowance

Private medical care

25 days annual leave

Life Assurance

Pension (Auto Enrolment)

Lifestyle discounts

Job summary

Nationwide Platforms Ltd. in Luton is seeking a Depot Manager to lead a local depot operation, driving customer service, profitability and growth. You will manage fleet, people and processes to deliver targets while fostering a culture focused on the customer at the heart of the business.

The role is hands-on and leadership-driven, offering ownership of depot performance and opportunities to develop talent within a supportive team across engineering, transport and sales.

Qualifications

• Leadership experience in a depot/branch/logistics environment.
• Experience managing budgets, controlling costs and delivering profitable growth.
• Strong customer relationships and local business development skills.
• Customer-focused, entrepreneurial mindset.
• Ability to motivate others, create accountability and inspire performance.
• Strong problem-solving and decision-making skills.
• Proactive, hands-on leadership in a fast-paced setting.
• Confidence using financial and operational data to make decisions.

Responsibilities

• Lead a safe, compliant and customer-focused depot operation.
• Deliver depot revenue, profitability and operational targets.
• Drive a customer-first culture across the depot team.
• Build strong relationships with local customers and resolve issues quickly.
• Identify opportunities to grow market share and local performance.
• Coach, develop and motivate colleagues to create a high-performing team.
• Manage fleet, people and resources to meet demand.
• Use performance data and KPIs to drive continuous improvement.
• Ensure safe, efficient depot operation with excellent customer service.

Skills

Leadership

Budget management

Customer relationships

Entrepreneurial mindset

Motivate & accountability

Problem solving

Hands-on leadership

Data-driven decisions

Fast-paced adaptability

Job description

Nationwide Platforms Ltd. in Luton is seeking a Depot Manager to lead a local depot operation, driving customer service, profitability and growth. You will manage fleet, people and processes to deliver targets while fostering a culture focused on the customer at the heart of the business.

The role is hands-on and leadership-driven, offering ownership of depot performance and opportunities to develop talent within a supportive team across engineering, transport and sales.