Overnight Recovery Peer Support Navigator

Turning Point; Manchester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

31 days paid holiday (rising with long

Job summary

Turning Point in Manchester is recruiting an Overnight Peer Support Worker to provide emotional and practical support to people in mental health crisis during overnight shifts. You will share your recovery experiences safely to inspire hope, work with colleagues to assess needs, support coping strategies, and help individuals move toward positive next steps while maintaining GDPR-compliant records.

You will bring lived experience, empathy and strong communication to a role that requires

Qualifications

• Lived experience of mental health challenges, emotional distress or crisis and experience of recovery.
• Strong communication and relationship-building skills.
• Ability to remain calm and professional in challenging situations.
• Experience in mental health, health and social care, or related support environment.
• Experience undertaking triage, risk assessments and risk management.

Responsibilities

• Provide compassionate, recovery-focused support to individuals in crisis.
• Build positive, supportive relationships with service users.
• Use lived experience to inspire hope and support recovery.
• Undertake triage assessments to identify needs and determine appropriate support.
• Complete risk assessments and contribute to risk management plans.
• Maintain accurate records in line with GDPR and organisational requirements.
• Work with colleagues and partner agencies to ensure the best outcomes.

Skills

Lived experience

Communication skills

Interpersonal skills

Emotional resilience

Empathy

Job description

Turning Point in Manchester is recruiting an Overnight Peer Support Worker to provide emotional and practical support to people in mental health crisis during overnight shifts. You will share your recovery experiences safely to inspire hope, work with colleagues to assess needs, support coping strategies, and help individuals move toward positive next steps while maintaining GDPR-compliant records.

You will bring lived experience, empathy and strong communication to a role that requires