Overnight Boarding Welfare & Support Assistant

The Royal Ballet School; Greater London; On-site; GBP 17,000 - 24,000; Full time

Job summary

The Royal Ballet School is seeking an Overnight House Assistant to provide safe, pastoral and welfare support during night hours at White Lodge, Richmond Park. You will be the first point of contact for overnight concerns and escalate medical or safeguarding matters per school procedures.

Training will be provided, including safeguarding and diabetes awareness. A medical qualification is not required, and you will work as part of the Boarding Team to ensure a calm, caring residential environment.

Qualifications

• Pastoral experience in a boarding setting or equivalent role.
• Strong verbal and written communication skills.
• Calm, professional manner in emergencies.
• Ability to work independently during overnight shifts.
• Strong interpersonal skills with students and staff.
• Good organisational and record-keeping abilities.
• It literacy to complete reports and handovers.
• Willingness to undertake mandatory training including safeguarding.
• Commitment to safeguarding and welfare of children.
• Awareness of diabetes and related welfare concerns.
• Show empathy and caring towards students.
• Team-oriented with a positive, proactive attitude.
• Reliable and approachable under all circumstances.

Responsibilities

• Provide a visible overnight presence in the boarding houses.
• Be the first contact for overnight pastoral, welfare and safeguarding needs and escalate as required.
• Raise medical or safeguarding concerns following school procedures.
• Support students who are ill or distressed with reassurance and help.
• Maintain accurate records of incidents and actions taken on shift.
• Prepare a detailed handover for Boarding and Healthcare teams.
• Collaborate with Lead House Parents, Boarding and Healthcare teams to protect wellbeing.
• Work independently, manage priorities with minimal supervision.
• Undertake mandatory training including safeguarding and diabetes awareness.
• Maintain confidentiality and professional boundaries at all times.
• Contribute to a safe, welcoming residential environment in line with school ethos.

Skills

Pastoral experience

Communication skills

Calm under pressure

Overnight independence

Interpersonal skills

Organizational skills

IT literacy

Willingness to train

Safeguarding

Diabetes awareness

Empathy

Team player

Reliability

Job description

The Royal Ballet School is seeking an Overnight House Assistant to provide safe, pastoral and welfare support during night hours at White Lodge, Richmond Park. You will be the first point of contact for overnight concerns and escalate medical or safeguarding matters per school procedures.

Training will be provided, including safeguarding and diabetes awareness. A medical qualification is not required, and you will work as part of the Boarding Team to ensure a calm, caring residential environment.