Overall Change Lead

ACCENTURE PTE LTD; Penarth, High Street; On-site; GBP 75,000 - 110,000; Full time

Job summary

Accenture is seeking an Overall Change Lead to drive enterprise-wide change strategies across transformation programs. You will collaborate with senior stakeholders to prepare organizations for sustainable transformation, focusing on people, processes and technology adoption.

Required experience includes leadership of large-scale change initiatives, advanced change management skills, and a track record of leveraging AI-powered tools to accelerate outcomes. Bachelor's degree is required.

Qualifications

• Advanced proficiency in Change Management.

Responsibilities

• Lead the overall change management strategy and delivery for transformation programs.
• Design change interventions and business processes aligned with transformation objectives.
• Conduct organizational impact assessments and readiness evaluations.
• Analyze current operating environments to identify change opportunities, risks, and dependencies.
• Develop and execute stakeholder engagement strategies across multiple stakeholder groups.
• Create and deliver communication plans that drive awareness, understanding, and engagement.
• Design and oversee training, learning, and adoption activities.
• Implement programs and interventions that prepare the organization for change.
• Monitor adoption, readiness, and change effectiveness throughout the transformation lifecycle.

Skills

Change management

Stakeholder management

Communications

Impact assessment

Adoption planning

AI tools (Copilot, ChatGPT, Claude)

Value case articulation

Education

Bachelor's Degree in a relevant field

Tools

FIAT

Job description

About the Role

Join Accenture's Talent & Organisation (T&O) practice, where we help organizations navigate complex transformation journeys by focusing on the people side of change. As an Overall Change Lead, you will act as a trusted advisor and subject matter expert, driving enterprise-wide change strategies that enable successful adoption of new processes, technologies, and operating models. You will collaborate with senior stakeholders and cross-functional teams to prepare organizations for sustainable transformation.

Key Responsibilities

• Lead the overall change management strategy and delivery for transformation programs.
• Design change interventions and business processes aligned with transformation objectives.
• Conduct organizational impact assessments and readiness evaluations.
• Analyze current operating environments to identify change opportunities, risks, and dependencies.
• Develop and execute stakeholder engagement strategies across multiple stakeholder groups.
• Create and deliver communication plans that drive awareness, understanding, and engagement.
• Design and oversee training, learning, and adoption activities.
• Implement programs and interventions that prepare the organization for change.
• Monitor adoption, readiness, and change effectiveness throughout the transformation lifecycle.

Required Qualifications

• Advanced proficiency in Change Management.
• Minimum 8 years of experience in Change Management, Organizational Development, Transformation, or related disciplines.
• Proven experience leading change activities within large-scale transformation programs.
• Strong expertise in stakeholder management, communications, impact assessment, and adoption planning.
• Ability to articulate value cases and develop business cases that clearly communicate the people, process, and technology impacts of transformation initiatives.
• Passion for leveraging AI and proven experience applying AI-powered tools (e.g., Microsoft Copilot, ChatGPT, Claude) to enhance productivity, accelerate deliverable development, and drive change outcomes.
• Bachelor's Degree in a relevant field.

Preferred Qualifications

• Advanced proficiency in Accenture Functional Impact Assessment Tool (FIAT).
• Advanced Communication Management.
• Advanced Project Management.
• Advanced Stakeholder Management.
• Advanced Training and Development.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status,militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected byapplicablelaw.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.