Engagement Worker

Change Grow Live; Hull and East Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Job summary

Change Grow Live in Hull is seeking an Engagement Worker to assess and engage with service users within a prison setting, ensuring timely access to appropriate intervention and support. You will work as part of the Drug and Alcohol Team, delivering assessment-driven care and coordinating referrals.

The role requires compassionate, proactive collaboration with diverse professionals, flexible hours including some evenings and weekends, and a commitment to safeguarding and governance.

Qualifications

• Experience in substance misuse or a related field.
• Excellent verbal and written communication.
• Ability to work independently and manage multiple tasks.
• Willingness to work flexible hours including evenings and weekends.
• Valid driver's license is an advantage.
• Commitment to safeguarding and information governance.

Responsibilities

• Engage individuals experiencing substance misuse challenges with advice and recovery-focused interventions.
• Conduct triage and personalised assessments to identify treatment pathways.
• Coordinate with nursing and partner agencies to support referrals into treatment.
• Deliver harm-reduction advice and brief interventions during assessments.
• Proactively address safeguarding concerns during triage and referrals.

Skills

Empathy

Assessment skills

Communication skills

Independence

Flexible hours

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

An opportunity has arisen within Change Grow Live for an Engagement Worker. The successful candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

In this role, you’ll be working as part of the Drug and Alcohol Team, based within a prison setting. Our core responsibility is to assess individuals and provide appropriate support to help them achieve their drug and alcohol related goals. This involves understanding their individual needs, identifying areas of risk, and working collaboratively with them to develop appropriate support and treatment plans.

Location: Hull Hours: 37.5 per week

Contract Type: Permanent

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

Key Responsibilities:

• Engage with individuals experiencing substance misuse challenges, offering advice, support, and recovery-focused interventions.
• Conduct triage and personalised assessments to identify the best pathways for structured treatment.
• Conduct substance screening and blood born virus testing alongside completing AUDIT and SADQ screening tools.
• Coordinate clinical assessments with the nursing team as needed.
• Liaise with partner agencies to ensure seamless service user engagement.
• Deliver robust harm-reduction advice and brief interventions during the triage and personalised assessment process.
• Contribute to the ongoing development of the referral into treatment pathway
• Monitor and maintain the referrals coming into treatment to ensure our clients are able to access appropriate treatment in a timely manner.
• Proactively manage any safeguarding concerns that arise during the triage process. Including the completion of ongoing referrals.

About You

We’re seeking a proactive and compassionate individual with:

• A solid understanding of substance misuse and experience in a similar field.
• Excellent communication skills, both verbal and written, with strong IT proficiency.
• The ability to work independently, manage time effectively, and prioritise competing demands.
• A flexible approach, with the capacity to occasionally work late evenings and weekends.
• A willingness to conduct home visits where needed, making a valid driver’s license an advantage.
• Knowledge of mental health interventions and best practices.
• A team-oriented mindset, with the ability to collaborate with diverse professionals and stakeholders.
• A commitment to safeguarding and adherence to information governance processes.
• A drive for continuous learning and professional growth, including supporting the development of colleagues.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 20 to 21 (£26,296.03 - £27,165.10)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

11/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Rosanne Mendham | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.