Outreach Worker

SPEAR; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

SPEAR, a charity dedicated to assisting homeless people, is seeking an Outreach Worker for a 12-month fixed-term contract. This role involves engaging with rough sleepers in Merton and Sutton, providing essential support to help them achieve independence. The ideal candidate will possess empathy and experience working with vulnerable individuals, alongside a valid driver's license.

Benefits

34 days’ holiday including bank holidays

Enhanced maternity and paternity leave

Free staff wellbeing sessions

Flexible working hours

Cycle to work scheme

Qualifications

• Experience working with vulnerable individuals is essential.
• A valid driver’s license is required.
• Ability to work shift patterns to engage with clients effectively.

Responsibilities

• Identify and assist rough sleepers, offering consistent support.
• Manage a caseload and develop effective relationships with multi-agency partners.
• Provide access to accommodation and necessary support services.

Skills

Empathy

Compassion

Multi-agency collaboration

Note-taking

Job description

Outreach Worker

Salary: £30,364
37.5 hours per week (Mon-Fri)
12-Month Fixed-Term Contract
Merton / Sutton (1 day per week in Twickenham office)

About Us

We are SPEAR, a charity dedicated to helping homeless people across six London boroughs to find secure accommodation and work towards a positive future. For over 35 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re currently looking for an Outreach Worker to join our passionate team and support the delivery of our outreach service in the London Boroughs of Merton and Sutton.

This is an amazing opportunity to help change the lives of marginalised rough sleepers and help them move from rough sleeping to independence.

The Role

As an Outreach Worker, you’ll enable rough sleepers to leave the street and take their first steps towards lasting, genuine independence.

Specifically, you will:

- Identify and target rough sleepers in shift patterns, including those unwilling to initially engage
- Manage a caseload, offering consistent and ongoing support
- Assist rough sleepers to access appropriate services, including accommodation
- Make and maintain effective multi-agency relationships

About You

- Driver’s licence essential
- Previous experience of working with vulnerable people
- To participate in shift work to enable maximum contact with service users
- Being proactive in working in a multi-agency context, and referring appropriately to support agencies
- Ability to record accurate notes on various databases in a timely fashion and fill out forms
- Be able to show empathy and compassion

This is a full-time role, which will include working shift patterns to reflect the client’s rough sleeping habits. (Driving licence essential).

Your Benefits

- 34 days’ holiday (inclusive of bank holidays) increasing with length of service
- Enhanced maternity and paternity leave
- Enhanced occupational sick pay
- Enrolment into our pension scheme after three months’ service
- Yearly eye care vouchers

Your Perks

- 24-hour access to confidential counselling services (EAP)
- Free staff wellbeing sessions
- Flexible working
- Free moving house day
- Staff interest-free loans and season ticket loans
- Cycle to work scheme and free parking at some sites

Once you join us, you will be eligible for a whole host of benefits. Need a day off to move house? We can do that. Want to be out in nature every day and cycle to work? No problem. Need to know you’ll be financially secure whether you’re sick, having a child or simply in the future? We’ve got that covered with sick pay, parental leave and a great pension scheme.

We’ll also ensure your mental wellbeing can be your number one priority through access to a confidential counselling service, so you can go home every day knowing your hard work is helping some of those most marginalised people in society move from homelessness to independence.

This is a brilliant opportunity to support the delivery of vital services and make a tangible impact on some of the most vulnerable in the community.

SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.

PLEASE SEE THE JOB DESCRIPTION AND PERSON SPECIFICATION.

Applications without a supporting statement will not be considered.

So, if you’re seeking your next challenge as an Outreach Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.