ARC Outreach Worker

Hertfordshire County Council; Welwyn Garden City; On-site; GBP 30,000 - 34,000; Full time

Job summary

Hertfordshire County Council seeks an ARC Outreach Worker to provide therapeutic support to families, preventing children from entering care. The role involves working with young people experiencing trauma, conducting assessments, and delivering personalized care packages. Essential skills include strong communication and flexibility, with support for professional development included.

Benefits

Professional development opportunities

Supportive team environment

Qualifications

• Full UK driving license and access to a vehicle.
• Ability to establish positive relationships quickly.
• Experience in working with young people is desirable.

Responsibilities

• Undertake direct work with children and families with complex needs.
• Provide intensive care packages to help young people.
• Manage working hours to meet family needs.

Skills

Communication

Flexibility

Education

NVQ Level 4 in Residential Care Qualification

Job description

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Job Title: ARC Outreach Worker

Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending

Hours: 37.0

Location: Welwyn Garden City

Contract Type: Permanent

Directorate: Childrens Services

About The Team

Our Outreach team is part of ARC Services, providing therapeutic support to families across Hertfordshire.

Do you have good communication skills with adults and young people? Do you want to support families to prevent a child coming into care? Do you want to learn more about therapeutic approaches? Then come and join our Outreach Team and help make a difference.

About The Role

We support young people who have experienced childhood trauma, and we work with them and their families to help stop young people entering the care system.

This role requires you to:

• Undertake direct work with children and families with the most complex needs, using a range of interventions, organised through the ARC framework in collaboration with senior colleagues.
• Undertake assessments to help inform therapeutic interventions for families.
  
  
  

You will provide intensive care packages to help young people who have complicated needs, helping them to build secure attachments and become self-reliant, working with them at home, at school and in the community.

You will be required to manage your working hours within guidelines to meet the needs of the families you are supporting.

You will need to be a driver with use of a vehicle for work and be able to work some evenings and weekends (min 10%) with the families you support and within ARC services Short Breaks service.

In return you will be supported to develop your professional knowledge and skills through supervision, training and other development opportunities in areas relevant to the work of the Attachment, Regulation, and Competency Framework (ARC), specifically in working with complex trauma.

About You

Essential:

• A full UK Driving licence and access to a vehicle with business insurance. You will be required to use a car on a regular basis.
• Proven ability to quickly establish and maintain positive relationships with a diverse group of people such as: stakeholders, partners, young people, parents and colleagues.
• Ability to respond flexibly to family’s needs and to the priorities of the service.
  
  
  

Desirable:

• Experience of working with young people.
• A NVQ Level 4 in Residential Care Qualification is desirable however if you don’t have this we will fund and support you getting this. You will attend your college days during your working time to assist your studies.
  
  
  

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:

Job profiles - Health and social care

To hear more about this opportunity please contact Joanne Harris: 07812 271044 for an informal discussion about the role.

Interview Date: 7th July 2025 and 11th July 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving Required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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