Outreach Support Worker

Career Choices Dewis Gyrfa Ltd; Newport; On-site; GBP 27,000 - 32,000; Full time

Job summary

The Salvation Army Newport Open Door Project is hiring for a fixed-term maternity cover (1 year) starting December 2026. This full-time role (40 hours per week) focuses on outreach to rough sleepers across Newport.

The post involves assessing needs, promoting safety and recording essential data, then helping create pathways into accommodation. A caring, compassionate approach and strong communication/IT skills are essential, working in partnership with multiple agencies.

Qualifications

• Demonstrate knowledge around homelessness and the needs of vulnerable homeless people.
• Demonstrate great communication and IT skills.
• Enjoy working as part of a team.

Responsibilities

• Support early morning outreach across Newport city centre and nearby locations, engaging with individuals sleeping rough.
• Assist in assessment of rough sleepers and create pathways into accommodation.
• Robustly record essential data and work with partners across statutory and voluntary sectors.

Job description

£29,452.57 to £29,452.57 per year, 29452.57 - 29452.57

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

27/09/2026

About this job

Please note this is a fixed term maternity cover position for 1 year starting in December 2026Working hours: 40 hours per weekInterview Date: To be confirmedWe are looking for an enthusiastic and adaptable individual to join our team, as part of the The Open Door Project, Newport.

What is the Open Door ProjectThe Open Door Project delivers outreach support to rough sleepers and vulnerably housed people across Newport.

We aim to improve to support the wellbeing of individuals and develop the skills and confidence needed for future independent living.We reach out to support homeless people sleeping roughWe reach out to support homeless people in temporary accommodationWe host a drop-in 7 days a week and we ensure our support is available across multi-agency locationsKey Responsibilities: To support our early morning outreach provision, traveling across the city centre and nearby locations assertively engaging with individuals who are sleeping out.

Your role will be essential in the assessment of rough sleepers, promoting safety and creating pathways into accommodation.

A caring and compassionate approach is essential, alongside an ability to robustly record essential dataTaking a collaborative approach, working with a wide variety of statutory and voluntary partners, supporting homeless peopleThe successful candidate(s) will be able to:

Demonstrate knowledge around homelessness and the key needs experienced by vulnerable homeless peopleDemonstrate great communication and IT skillsEnjoy working as part of a team

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.