Outreach Support Worker

Provide Community; Colchester; On-site; GBP 23,000 - 28,000; Full time

Job summary

Provide CIC in Colchester is seeking an Outreach Support Worker to assist the Essex Sexual Health Service Outreach and Health Promotion Team. You will handle administrative duties, stock management, data entry and event support across Essex, with some travel within the county.

This full-time, permanent role may include evenings or weekends to meet service needs. DBS check is required and driving is essential for local travel.

Qualifications

• Good standard of general education, including English and Maths.
• Experience of providing administrative or practical support within a busy service.
• Good organisational and administrative skills, with the ability to manage workload.
• Good computer skills, including Word, Excel, Outlook and PowerPoint.
• Clean driving licence and access to a car with ability to travel across the county.

Responsibilities

• Provide administrative and practical support to the Outreach and Education Team to enable delivery of health promotion and outreach activities.
• Support stock management, stock checks and stock audits.
• Assist with stock requisitions and timely resource planning for activities and events.
• Support data collection, entry, records and monitoring reporting.
• Coordinate training sessions and events using platforms like Eventbrite and assist with participant bookings.
• Prepare and organise outreach events with resources and materials for delivery.

Skills

General education

Administrative support

Organisational skills

Computer skills

Driving licence

Education

Administration training

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Main area Outreach Support Worker Grade 25272 Contract Permanent Hours Full time - May require occasional evenings and weekends to meet the needs of the service Job ref 828-PROVIDE4255

Employer Provide CIC Employer type NHS Site Colchester or Chelmsford Town Colchester Salary £25,272 Per annum Salary period Yearly Closing 13/09/2026 23:59

Job Overview

The post holder will provide administrative, logistical and practical support to the Essex Sexual Health Service Outreach and Health Promotion Team, helping to ensure the effective planning and delivery of outreach, health promotion and education activities across Essex.

Main duties of the job

The post holder will support the team with stock control, stock audits, stock requisitions and general administration associated with outreach and health promotion activity. They will assist with maintaining accurate records, collecting and entering data, and supporting the organisation and promotion of training and events.

The post holder will provide practical support for outreach events, including assisting with preparation, resources, equipment and materials, and supporting the team during events and activities in community and other settings.

The role will require working closely with members of the Outreach and Education Team, partner organisations and other professionals to support the smooth coordination and delivery of health promotion and outreach activity.

Although this post will be predominately supporting delivery in North Essex, the post holder may be expected to support the wider service with activities across Essex. The role may therefore require regular travel and flexibility to support outreach events and activities across the county.

We encourage applications from those with backgrounds in administration, community outreach, youth work, health promotion, events coordination or working with people from seldom heard from communities.

This role will require the successful applicant to undergo a DBS check.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A Highly Respected, Award Winning Health And Social Care Provider. We Expect Our Staff To Demonstrate And Uphold Our Values At All Times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed Job Description And Main Responsibilities

MAIN DUTIES & RESPONSIBILITIES

• To provide administrative and practical support to the Outreach and Education Team to assist with the effective delivery of health promotion, education and outreach activities.
• To support the management and organisation of outreach and health promotion resources, including maintaining stock levels, undertaking regular stock checks and supporting stock audits.
• To support with stock requisitions, ensuring requests are accurately recorded and processed in a timely manner, and that appropriate levels of resources are available for planned activities and events.
• To support the team with general administration tasks, including data collection, data entry, maintaining records and preparing information for monitoring and reporting purposes.
• To support the administration and coordination of training sessions and events, including using platforms such as Eventbrite to upload training opportunities, maintain event information and support participant bookings where required.
• To support the preparation and organisation of outreach events, including ensuring appropriate resources, promotional materials and equipment are available and ready for delivery.
• To provide practical support at outreach events and health promotion activities, working alongside members of the team and partner organisations to ensure activities run effectively.
• To assist with the distribution and organisation of health promotion resources and materials, ensuring resources are appropriately stored, recorded and available for use.
• To maintain accurate records relating to stock, events, training, outreach activity and other administrative functions, in accordance with relevant information governance and service procedures.
• To support the team with the collection and collation of monitoring information relating to outreach and health promotion interventions, contributing to service reports as required.
• To establish and maintain effective working relationships with members of the Outreach and Education Team and relevant partner agencies, providing a professional and helpful point of contact where appropriate.
• To support the organisation and promotion of health promotion campaigns, events and activities, including World AIDS Day, National HIV Testing Week, Sexual Health Week, LGBT+ History Month, Pride, Black History Month and other relevant promotions and events.
• To support the team with the coordination and preparation of materials for professional training, community education sessions and other health promotion activities.
• To assist with maintaining calendars, event schedules, meeting minutes and actions and other administrative systems to support the effective planning and coordination of team activities.
• To ensure that all administrative and support activities are undertaken in accordance with relevant organisational policies and procedures, including information governance, confidentiality, safeguarding and health and safety requirements.
• To manage own workload effectively, prioritising tasks according to service requirements and communicating with the line manager regarding workload, deadlines and any issues that may affect delivery.
• To work flexibly to meet the developing needs of the service and its service users across a wide geographical area. This may include supporting outreach events during evenings and weekends where required.

Person specification

Essential

• Good standard of general education, including English and Maths.
• Experience of providing administrative or practical support within a busy service or team.
• Good organisational and administrative skills, with the ability to manage and prioritise own workload.
• Good computer skills, including Microsoft Word, Excel, Outlook and PowerPoint.
• Clean driving licence & access to a car with the ability to travel, with required resources, across the county, working flexibly including working out of hours (evenings and weekends) when required

desirable

• Qualification or training in administration, community work, health promotion, events or a related area.
• Experience of working within health, education, youth, community or voluntary sector settings.

Essential

• Reliable, organised and willing to work flexibly to meet the needs of the service

FURTHER INFORMATION:

How will we contact you?

• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• If you wish to contact the Recruitment Team, please do this via [e-mail]
• If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [e-mail].

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant:

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.