Outreach Mental Health Support Worker

Turning Point UK; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Outreach Support Worker to join their team in Manchester. In this rewarding role, you will provide essential support to individuals facing mental health challenges, helping them engage with their community and manage daily activities. You'll work closely with qualified nurses, ensuring clients receive the emotional and practical assistance they need to thrive. With a focus on flexibility and work/life balance, this position offers the chance to make a real difference in people's lives while enjoying a supportive work environment and opportunities for personal growth.

Benefits

31 days paid holiday

Option to purchase additional holidays

Career development opportunities

Qualifications

• Experience working with individuals with long-term mental health issues.
• Strong communication skills and a positive attitude.

Responsibilities

• Support clients in the community and assist with daily living activities.
• Encourage engagement in community activities and promote independence.

Skills

Empathy

Communication Skills

Flexibility

Teamwork

Education

Experience with mental health issues

Tools

Driving License

Job description

At Turning Point, we support people across England with mental health issues. We make a real difference in their lives by providing personal, flexible, and realistic support to improve their quality of life in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career as you gain experience, training, and education to progress with us.

Raising the bar for people-centred outreach services, you’ll enable individuals to learn skills and knowledge to understand and manage their own situations more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps decrease isolation, promote community integration, and maximize opportunities.

The role involves rotational shifts, including evenings, weekends, and bank holidays. However, we are happy to discuss flexible working arrangements to promote work/life balance.

Role Responsibilities

You will support clients across Manchester in the community, encouraging engagement in drop-in activities at community centres, attending medical appointments, and supporting social inclusion activities. You’ll work with clients in their homes, assisting with medication management, daily living activities, and providing emotional support when needed, reporting concerns to the Outreach Manager or Nurse Manager.

Working alongside qualified nurses, you’ll recognize signs of deteriorating mental health and help implement interventions. You’ll promote independence, well-being, and healthy lifestyle choices, and participate in activities such as walks, theatre trips, gym sessions, and social network building.

The Ideal Candidate

We are ideally seeking an Outreach Support Worker with experience working with individuals with long-term mental health issues and a solid understanding of their challenges and recovery processes.

You should be a team player with energy, strong communication skills, flexibility, and a positive attitude to meet targets in a dynamic environment. Empathy, understanding, and patience are essential, along with a passion for engaging and helping people.

Having a driving license is highly desirable.

About Us

As a leading health and social care provider with over 300 locations across England, we pride ourselves on the quality of our services.

We operate on a not-for-profit basis, reinvesting every penny into our services and people. We believe in continuous improvement to better the lives of those we support.

What Benefits Will I Receive?

We understand that rewards vary; whether it’s financial benefits, a supportive culture, or career development opportunities, we aim to support you comprehensively with our total reward package.

You will receive 31 days of paid holiday annually, increasing to 33 days with each year of service. There is also an option to purchase additional holidays and spread the cost.

Join our team to explore the full range of benefits and perks available to our employees.