Outreach Mental Health Support Worker

Turning Point UK; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Turning Point UK seeks an Outreach Support Worker in Manchester to provide essential support to individuals with mental health issues. The role involves community engagement, emotional support, and collaboration with qualified nurses to promote independence and well-being. Ideal candidates will have experience with long-term mental health challenges, strong communication skills, and a passion for helping others.

Benefits

31 days paid holiday, increasing with service

Flexible working options

Recognition culture

Career development opportunities

Option to buy additional holidays

Qualifications

• Experience working with individuals with long-term mental health issues.
• Understanding of recovery models.
• Driving license is a plus.

Responsibilities

• Support clients in community engagement and activities.
• Assist with medication management and daily living.
• Recognize signs of deteriorating mental health and implement interventions.

Skills

Empathy

Communication

Teamwork

Flexibility

Job description

At Turning Point, we support people across England with mental health issues. We make a real difference in their lives by providing personal, flexible, and realistic support to improve their quality of life in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career as you gain experience, training, and education to progress with us.

Raising the bar for people-centred outreach services, you’ll enable individuals to learn skills and knowledge to understand and manage their own situations more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps decrease isolation, promote community integration, and help individuals seize new opportunities.

The role involves rotational shifts including evenings, weekends, and bank holidays. We are happy to discuss flexible working options to promote work/life balance.

Role Responsibilities

You will support clients in the community across Manchester, encouraging engagement in drop-in activities at community centres, attending medical appointments, and supporting social inclusion activities. You will work with clients in their homes, assisting with medication management, activities of daily living, and providing emotional support, reporting concerns to the Outreach Manager or Nurse Manager.

Working alongside qualified nurses as an Outreach Support Worker, you’ll recognize signs of deteriorating mental health and help implement interventions. You’ll promote independence, well-being, and healthy lifestyle choices, and participate in activities such as walks, theatre trips, gym sessions, and social network building.

The Ideal Candidate

We are ideally seeking an Outreach Support Worker with experience working with individuals with long-term mental health issues and a solid understanding of their challenges and recovery models.

You should be a great team player with energy, strong communication skills, a flexible approach, and a positive attitude to achieve targets in a challenging environment. Empathy, patience, and understanding are essential, along with a passion for helping others. A driving license is highly desirable.

About Us

As a leading health and social care provider with over 300 locations across England, we pride ourselves on our services.

We operate on a not-for-profit basis, reinvesting every penny into our services and people. We believe in continuous improvement and strive to enhance the lives of those we support.

What Benefits Will I Receive?

We recognize that rewards mean different things to each person. Whether it’s ways to make your money go further, a culture of recognition, or career development opportunities, we support you with our comprehensive benefits package.

You will receive 31 days of paid holiday per year, increasing to 33 days with each year of service. There is also an option to buy additional holidays and spread the cost.

Join our team to explore the full range of exciting perks available to our employees.