Outreach Executive

VST Group (Virtual Sales Team and VST Venues); Towcester; Hybrid; GBP 351,000 - 657,000; Full time

Benefits offered by this job

Flexible hours

Hybrid working after probation

Friendly team environment

Career development opportunities

Job summary

VST Group (Virtual Sales Team and VST Venues) is looking for Outreach Executives to engage charities across the UK, helping secure fundraising locations, generate leads and support campaigns. You’ll speak with people on behalf of leading charities, building relationships and gathering feedback across campaigns.

We offer flexible hours from 20 to 37.5 per week and hybrid working after probation, with a friendly team and opportunities for career development while making a real difference.

Qualifications

• Strong communication and listening skills.
• Confident and friendly telephone manner.
• Self-motivated, reliable and quick learner.
• Experience in customer service or call centres helpful but not required.

Responsibilities

• Build relationships over the telephone.
• Booking fundraising opportunities into venues.
• Generating leads and supporting outreach campaigns.
• Completing welcome and stewardship calls.
• Representing well-known charities and organisations.
• Updating our systems with accurate information.

Skills

Telephone manner

Communication

Listening

Positive attitude

Self-motivated

CRM systems

Independent worker

Teamwork

Tech comfortable

Tools

CRM systems

Job description

Flexible Hours | £12.71 per Hour | 20 to 37.5 Hours per Week

Looking for a role where you can make a real difference whilst working with a fantastic team?

We're looking for enthusiastic and confident Outreach Executives to join our growing team.

You'll be speaking with people across the UK on behalf of leading charities and organisations, helping to secure fundraising opportunities, engage supporters, generate leads and support campaigns that genuinely make a difference.

No two days are the same. One day you could be helping a charity secure fundraising locations, the next you might be welcoming new supporters or gathering valuable feedback through a survey campaign.

What You’ll Be Doing

• Building relationships over the telephone
• Booking fundraising opportunities into venues
• Generating leads and supporting outreach campaigns
• Completing welcome and stewardship calls
• Representing well-known charities and organisations
• Updating our systems with accurate information

What We’re Looking For

• A confident and friendly telephone manner
• Strong communication and listening skills
• Positive attitude and willingness to learn
• Self-motivated and reliable
• Comfortable using computers and CRM systems
• Ability to work both independently and within a team

Previous experience in customer service, telesales, fundraising, hospitality or call centres is helpful but not essential. We provide full training and ongoing support.

What We Offer

• Flexible hours from 20 to 37.5 hours per week
• Hybrid working opportunities following successful probation
• Friendly and supportive team environment
• The opportunity to work on campaigns that genuinely make a positive impact
• Career development opportunities within a growing company

If you enjoy speaking with people and want a role where your work matters, we'd love to hear from you.