Outreach Coordinator

Arun District Council; Littlehampton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Arun District Council seeks an Outreach Worker to coordinate and deliver outreach across Arun, assisting rough sleepers via StreetLink referrals and presentations. You will support the Pathways Service, organise planned outreach, and help connect individuals to accommodation and support as early as possible.

You will uphold professional standards, promote inclusive behaviours, and contribute to service improvement.

Qualifications

• Outreach and coordination experience preferred.
• Ability to work with housing, wellbeing and communities teams.
• Understanding of StreetLink referrals and rough sleeper responses.

Responsibilities

• Coordinate outreach activity across Arun to support rough sleepers.
• Respond to StreetLink referrals and client presentations in a timely manner.
• Assist with planned outreach sessions and rota cover for early mornings.
• Link clients to accommodation and support pathways as early as possible.
• Maintain professional standards and contribute to service improvements.

Job description

Overall Job Purpose

You will be assisting in coordinating and undertaking outreach activity across Arun, providing a timely and effective response to rough sleeping, StreetLink referrals and rough sleeper presentations.

The postholder will act as a consistent outreach presence within the Pathways Service, undertaking planned outreach sessions and helping to coordinate outreach activity based on StreetLink referrals, partner intelligence, email reports and information relating to known rough sleepers.

The role will assist with the coordination of early morning outreach, ensuring rota cover is maintained when required, maintaining oversight of newly identified rough sleepers and operational demand within the Pathways Service, whilst helping to ensure clients are linked to appropriate accommodation and support pathways at the earliest opportunity.

You'll be expected to deliver resident-focused services, maintain your professional competence, promote inclusive behaviours, and contribute to continuous service improvement.

The role profile located at the bottom of this advert details the main duties of the job, as well as the behaviours, competencies and professional standards that will be assessed during the recruitment process.

Why Join Us?

• We love to invest in our people, providing opportunities for professional development, career progression and personal fulfilment.
• Work-life balance is encouraged, and we offer a variety of flexible working arrangements.

Please see Why work for Arun for more information on what Arun offers its employees.

Chartered Institute of Housing (CIH) Professional Standards

All colleagues working within Housing, Wellbeing and Communities teams are expected to embrace the CIH professional standards to ensure that our residents receive the highest levels of service. Further information about the standards can be found via the CIH website and the link below:

Equality, Diversity and Inclusion

We're an equal opportunity employer. All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability.

CLOSING DATE: 23 October 2026 23:59pm

Interviews are likely to take place at the end of October/beginning of November