Outreach Case Manager

Horizon Goodwill Industries; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking organization is seeking an Outreach Case Manager to deliver comprehensive case management services. This role focuses on supporting individuals returning from incarceration, ensuring they receive the necessary resources and guidance. The ideal candidate will engage with participants, coordinate with community services, and maintain accurate records while upholding confidentiality. Join a dedicated team committed to making a positive impact in the community, where your contributions can help change lives and foster successful reintegration for at-risk individuals.

Qualifications

• 1+ year experience in case management services.
• Knowledge of local Human Services and intake techniques.

Responsibilities

• Provide outreach programs for participants returning from incarceration.
• Maintain contact and develop action plans addressing individual needs.

Skills

Interpersonal Communication

Case Management

Intake Techniques

Report Preparation

Confidentiality Maintenance

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Winchester Other - Winchester, VA

Position Type: Full Time

Salary Range: $18.50 - $18.50 Hourly

Job Category: Nonprofit - Social Services

Description

Pay Rate: $18.50/Hour

Job Summary:

The Outreach Case Manager would provide a holistic approach to case management services and providing outreach programs to participants who are returning from incarceration and/or at risk of becoming incarcerated. This position will require effective interaction and coordination with participants, staff members, volunteers, and other agency representatives to facilitate client success.

Essential Functions:

• Engage in regular outreach to returning citizens with screenings and intakes.

• Ability to interact with participants that are in situations such as low-income, post-addiction, and incarceration.

• Knowledge of intake and interview techniques with a holistic approach.

• Provide case management with ability to assess situations and work independently to develop successful action plans with goals and objectives addressing the individuals current needs while preserving the participants dignity.

• Maintain contact with participant and ensure follow through with the goals, objections, and expectations created.

• Scheduling meeting times with participant by being creative and flexible to their needs. Traveling is required.

• Coordinate with local community services to provide available programs for participants.

• Develop a relationship with local law enforcement, detention centers, and community corrections.

• Ability to work as part of a case management team and build effective working relationships with co-workers and other agencies/organizations.

• Maintain accurate case records, reports, and statistical data.

• Excellent interpersonal, verbal, and written communication skills.

• Working knowledge of standard office procedures and report preparation.

• Proven ability to maintain confidentiality within and outside of agency.

Qualifications

Minimum Requirements:

• High School Diploma or equivalent required.

• At least one-year of experience providing case management services.

• Working knowledge with local Human Services.

• Ability to pass pre-hire screenings such as background or drug screenings.

• Valid drivers license and access to a vehicle on a continual basis.

Potential Career Paths:

• Two-Gen Program Manager

• Resource Coordinator

• Associate Director of Workforce Development

• Chief Mission Officer