Outpatient Pharmacy Dispenser

Torbay and South Devon NHS Foundation Trust; Torquay; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Torbay and South Devon NHS Foundation Trust's outpatient pharmacy (SDH Developments Ltd) seeks an Outpatient Pharmacy Dispenser at Torbay Hospital in Torquay. You will dispense medicines for patients and manage stock, while supporting a streamlined front-of-house service for customers.

Required are NVQ Level 2 in Pharmacy Services and GCSEs in Maths and English, with excellent communication and teamwork skills for a busy, patient-centered environment.

Qualifications

• NVQ Level 2 in Pharmacy Services (or recognised equivalent).
• GCSE in Maths and English.
• Excellent communication skills, written and verbal.

Responsibilities

• Dispense medicines for patients.
• Order and receipt of stock.
• Provide front-of-house service for customers, including sale of medicines.

Skills

Excellent communication skills

Customer service

Team player

Organisational skills

Attention to detail

Education

NVQ Level 2 in Pharmacy Services

GCSE Maths

GCSE English

Tools

Computer literate

Job description

Main area Pharmacy Dispenser Grade SDH Developments Ltd Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Shifts within the time: Monday to Friday 8.00 - 6.00 and occasional Saturdays 9.30 - 1.30) Job ref 388-8260174-PC&S

Site Torbay Hospital Town Torquay Salary Dependant on experience Closing 09/10/2026 23:59

Job overview

SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a pharmacy dispenser to join our team.

In this role you will dispense medicines for patients. In addition, you will undertake related duties including ordering and receipt of stock, and be involved in the provision of an efficient and effective ‘front of house’ service for customers, including the sale of medicines.

You will have excellent communication, organisational and customer service skills, and be an effective team player. You will work well in a pressured environment.

Torbay and South Devon NHS Foundation Trust is recognised at a national level as a progressive and successful organisation. The primary objectives of this outpatient pharmacy are to improve patient safety, improve the patient experience, and to allow further investment in healthcare facilities in South Devon.

Main duties of the job

• As a Outpatient Pharmacy Dispenser you will dispense medicines for patients.
• You will undertake related duties including ordering and receipt of stock, and be involved in the provision of an efficient and effective ‘front of house’ service for customers, including the sale of medicines.

Working for our organisation

SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a pharmacy technician to join our team.

Why work with us - Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.

Detailed job description and main responsibilities

• NVQ Level 2 in Pharmacy Services (or nationally
  recognised equivalent qualifications)GCSE English and Maths.
• Excellent communication skills both written and verbal
  Computer literate.
• Understanding of Health & Safety Legislation and Risk
  Management.
• Moderate periods of standing attending to needs of patients and staff
  Moderate periods spent reaching for and lifting light pharmaceutical products.
• Exposure to distressing or emotional circumstances is rare.
• Work pattern generally predictable with periods of concentration required for dispensing, accurate use of computer and completing general duties.
• Full Vacancy details can be found on the attached Job Description/Person Specification.
• Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person specification

Knowledge & Experience

• Excellent communication skills both written and verbal Computer literate
• Understanding of Health & Safety Legislation and Risk Management
• Well-developed organisational, time management and planning skills; ability to organise workload and prioritise effectively
• Quality-oriented; strives for continuous improvement
• Ability to work on own initiative
• Pays attention to detail
• Methodical, accurate and analytical
• Able to work effectively as part of a team
• Conscientious, motivated, reliable and resourceful
• Understanding of the NHS and the role of Pharmacy

Qualifications & Training

• NVQ Level 2 in Pharmacy Services (or nationally recognised equivalent qualification)
• GCSE in MATHS and ENGLISH

Specific Skills

• Experience of checking complex prescriptions e.g. oncology, paediatrics

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.