Outpatient HCA - Midlands

18 Week Support; Greater London; On-site; GBP 12,000 - 17,000; Part time

Job summary

18 Week Support is seeking Healthcare Assistants to support NHS breast outpatient clinics and assist clinical teams in delivering high quality patient care. You will help with room preparation, patient check-in and ongoing support throughout appointments.

Ideal candidates will have NHS hospital experience, strong communication and teamwork skills, and a solid understanding of infection control and safeguarding. Contracts are ad hoc with potential for ongoing work at NHS Trust sites.

Qualifications

• Good communication, organisational and patient care skills.
• Ability to work effectively as part of a multidisciplinary team.
• Understanding of confidentiality, infection control and safeguarding.

Responsibilities

• Assist clinicians and nursing staff with the smooth running of breast outpatient clinics.
• Prepare clinic rooms and ensure equipment is clean, safe and ready for use.
• Welcome patients, confirm their details and support them throughout their clinic appointment.
• Assist with patient preparation for breast examinations and procedures, maintaining dignity, privacy and comfort.
• Undertake basic clinical observations and other care duties within the scope of the role.
• Support patient flow and coordinate with clinical staff to help clinics run efficiently.
• Maintain accurate patient documentation and uphold confidentiality.
• Follow infection prevention and control procedures, safeguarding requirements and NHS policies.
• Communicate professionally and sensitively with patients who may be anxious or undergoing investigations.

Skills

Communication

Organisation

Patient care

Teamwork

Confidentiality

Infection control

Job description

Job Description

18WKS is seeking experienced Healthcare Assistants to support NHS breast outpatient clinics and assist clinical teams in delivering high quality patient care.

Key Responsibilities

• Assist clinicians and nursing staff with the smooth running of breast outpatient clinics.
• Prepare clinic rooms and ensure equipment is clean, safe and ready for use.
• Welcome patients, confirm their details and support them throughout their clinic appointment.
• Assist with patient preparation for breast examinations and procedures, maintaining dignity, privacy and comfort.
• Undertake basic clinical observations and other care duties within the scope of the role.
• Support patient flow and coordinate with clinical staff to help clinics run efficiently.
• Maintain accurate patient documentation and uphold confidentiality.
• Follow infection prevention and control procedures, safeguarding requirements and NHS policies.
• Communicate professionally and sensitively with patients who may be anxious or undergoing investigations.

Requirements

• Previous experience working as a Healthcare Assistant in an NHS hospital is essential.
• Outpatient clinic experience is desirable.
• Experience in breast clinics or breast services is an advantage.
• Good communication, organisational and patient care skills.
• Ability to work effectively as part of a multidisciplinary team.
• Understanding of confidentiality, infection control and safeguarding.
• Satisfactory references and completion of all required compliance checks.

Location: NHS Trust site, details to be confirmed.

Contract: Ad hoc shifts, with potential for ongoing work.

Working hours and rates will be confirmed during the recruitment process.