Outdoor Store Lead — Inspire Teams & Elevate Service

Cotswold Outdoor; Stevenage; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

40-60% discount on outdoor brands

33 days holiday

Private medical insurance and critical

EV Salary Sacrifice

Job summary

Cotswold Outdoor in Stevenage is seeking a Store Manager to lead a team, drive sales, and deliver outstanding customer service on the shop floor. You’ll oversee daily operations, recruit and develop staff, and maintain high visual standards while working hands-on to hit store targets.

The role includes a competitive starting salary, an annual bonus, substantial staff discounts, and generous holiday entitlements. Join a brand-focused team committed to outdoors and customer excellence.

Qualifications

• Experience leading a retail team.
• Ability to manage daily store operations and support others.
• Capable of staying focused under pressure to hit targets.
• Strong relationship-building and team motivation.

Responsibilities

• Develop your team to deliver exceptional service and exceed store targets.
• Oversee daily store operations including deliveries, cash handling and compliance checks.
• Maintain high visual standards to create an inspiring and easy-to-navigate customer journey.
• Monitor store performance and take timely actions to drive results.
• Recruit, train and develop team members for success.
• Collaborate with senior leaders to shape the store's growth.

Skills

Retail leadership

Customer service

Team development

Store operations

Communication

Job description

Cotswold Outdoor in Stevenage is seeking a Store Manager to lead a team, drive sales, and deliver outstanding customer service on the shop floor. You’ll oversee daily operations, recruit and develop staff, and maintain high visual standards while working hands-on to hit store targets.

The role includes a competitive starting salary, an annual bonus, substantial staff discounts, and generous holiday entitlements. Join a brand-focused team committed to outdoors and customer excellence.