Outdoor Gear Specialist — Part-Time Sales

PENTLAND; Manchester; On-site; GBP 8,000 - 14,000; Part time

Job summary

Berghaus Manchester is seeking a Sales Associate to create a welcoming store experience, advise customers on gear, and share product knowledge with enthusiasm. This part-time role supports delivering excellent service in a fast-paced retail environment.

You’ll contribute to store targets, maintain visual standards, and work as part of a collaborative team to ensure customers leave satisfied and equipped for outdoor activities.

Qualifications

• Previous retail or customer-facing experience preferred (but not essential).
• Positive, approachable and enthusiastic.
• Passion for helping customers and delivering great service.
• Interest in the outdoors or performance-led products.
• Strong communication and people skills.
• Willingness to learn and develop product knowledge.
• Team player with a proactive attitude.

Responsibilities

• Deliver friendly, confident, and authentic customer service.
• Engage customers to understand their needs and recommend the right products.
• Share product knowledge in a clear, relatable way (e.g. waterproofing, layering).
• Build strong understanding of Berghaus products and technologies.
• Represent the brand with enthusiasm and credibility.
• Stay curious and up to date with new products and innovations.
• Contribute to achieving store targets (sales, conversion, ATV).
• Support upselling and cross-selling through genuine recommendations.
• Maintain high standards of visual merchandising and store presentation.
• Support stock replenishment, deliveries, and general store operations.
• Help ensure the store is always clean, organised, and customer-ready.
• Work collaboratively with the team to create a positive store environment.
• Support colleagues during busy periods and contribute to team success.

Skills

Retail experience

Customer service

Communication skills

Team player

Outdoor interest

Job description

Berghaus Manchester is seeking a Sales Associate to create a welcoming store experience, advise customers on gear, and share product knowledge with enthusiasm. This part-time role supports delivering excellent service in a fast-paced retail environment.

You’ll contribute to store targets, maintain visual standards, and work as part of a collaborative team to ensure customers leave satisfied and equipped for outdoor activities.