Outdoor Gear Advisor with Flexible Hours

Cotswold Outdoor Ltd.; Manchester; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Wellbeing support

Training & development

Discounts

Holiday allowance

Annual bonus

Perks platform

Job summary

Cotswold Outdoor Ltd. is hiring Sales Assistants, known in our team as Customer Advisors, to help customers choose the right gear and enjoy a friendly, informative shopping experience.

You’ll receive full training on specialist services such as boot fitting and gait analysis, with 40-60% staff discounts and a supportive team.

This role offers wellbeing support, ongoing development, and a flexible, team-focused environment where you can grow with the outdoors.

Qualifications

• Experience in customer service or retail is preferred.
• Strong communication and interpersonal skills.
• Organised and capable of handling multiple tasks.

Responsibilities

• Deliver a standout shopping experience by understanding customer needs and recommending the right outdoor gear.
• Maintain the store’s appearance and create a welcoming environment for customers.
• Build product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting with full training.
• Keep shelves tidy, ensure products are easy to see, and stock is organised.
• Be part of a flexible team with weekend shifts and regular availability to support customers when they need us most.
• Take advantage of learning and development opportunities to grow within the role.

Skills

Customer service

Communication

Organisation

Willing to learn

Job description

Cotswold Outdoor Ltd. is hiring Sales Assistants, known in our team as Customer Advisors, to help customers choose the right gear and enjoy a friendly, informative shopping experience.

You’ll receive full training on specialist services such as boot fitting and gait analysis, with 40-60% staff discounts and a supportive team.

This role offers wellbeing support, ongoing development, and a flexible, team-focused environment where you can grow with the outdoors.