Outdoor Gear Advisor — Expert Training & Gait Analysis

Cotswold Outdoor; Leeds; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Staff discount 40-60%

Employee Assistance Programme

33 days holiday

Job summary

Cotswold Outdoor in Leeds is seeking a Sales Assistant (Customer Advisor) to help customers find the right outdoor gear and share expert advice. You’ll learn gait analysis, boot fitting and rucksack fitting, becoming confident in product knowledge and service in a busy store.

Join a friendly team that loves the outdoors, with flexible 5‑hour weeks, staff discounts of 40–60%, and ongoing training and development to grow your skills and confidence.

Qualifications

• Extensive customer service experience or training.
• Ability to communicate clearly with diverse customers.
• Strong organizational skills and multitasking ability.
• Interest in outdoor products and activities.

Responsibilities

• Provide friendly, helpful advice to customers.
• Deliver excellent service to build trust and loyalty.
• Learn specialist services like gait analysis and boot fitting.
• Maintain tidy shelves and organized stockroom.
• Support opening/closing procedures and daily store tasks.
• Participate in ongoing training and development.
• Contribute to a positive, outdoors-loving store environment.

Skills

Customer service

Communication

Organization

Outdoor knowledge

Teamwork

Job description

Cotswold Outdoor in Leeds is seeking a Sales Assistant (Customer Advisor) to help customers find the right outdoor gear and share expert advice. You’ll learn gait analysis, boot fitting and rucksack fitting, becoming confident in product knowledge and service in a busy store.

Join a friendly team that loves the outdoors, with flexible 5‑hour weeks, staff discounts of 40–60%, and ongoing training and development to grow your skills and confidence.