Outdoor Gear Advisor — Flexible Hours & Training

Rushden Lakes; Watford; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

40–60% discount on outdoor brands

Zero-hour contract

Training and development

Job summary

Rushden Lakes is recruiting a Customer Advisor to help customers find the right outdoor gear and provide friendly service. You’ll receive full training on specialist services such as gait analysis and boot fitting, with a focus on delivering a standout shopping experience.

Enjoy 40–60% discounts on outdoor brands, a flexible rota under a zero-hour contract, and opportunities to learn and grow within a supportive team at the Watford store.

Qualifications

• Excellent customer service skills.
• Clear communication with customers and team members.
• Able to stay organised and multitask in a busy shop.
• Interest or enthusiasm for outdoor gear and activities.

Responsibilities

• Provide friendly advice to customers and help them find the right outdoor gear.
• Build product knowledge through training and hands-on experience.
• Learn and deliver specialist services like gait analysis and boot fitting.
• Maintain a welcoming store environment and keep stockroom neat.
• Support weekend shifts and a flexible rota to meet customer needs.

Skills

Customer service

Communication

Organised

Eager to learn

Job description

Rushden Lakes is recruiting a Customer Advisor to help customers find the right outdoor gear and provide friendly service. You’ll receive full training on specialist services such as gait analysis and boot fitting, with a focus on delivering a standout shopping experience.

Enjoy 40–60% discounts on outdoor brands, a flexible rota under a zero-hour contract, and opportunities to learn and grow within a supportive team at the Watford store.