Outdoor Gear Advisor | Flexible Hours & 40–60% Discount

Rushden Lakes; Harrogate; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Employee Assistance Programme

40-60% staff discount on outdoor gear

Up to 33 days holiday (pro-rated)

Yearly bonus up to £750

Perks platform discounts

In-house development opportunities

Job summary

Rushden Lakes is seeking Sales Assistants (Customer Advisors) to help customers with friendly, knowledgeable guidance and to find the right outdoor gear. You’ll receive full training on services like boot fitting and gait analysis, while enjoying substantial staff discounts and flexible weekend shifts.

As part of a team that celebrates the outdoors, you’ll contribute to a welcoming store environment, deliver excellent service, and grow through ongoing training and development opportunities.

Qualifications

• Excellent communication and customer service skills.
• Ability to build product knowledge and provide friendly, helpful advice.
• Basic knowledge of outdoor gear is a plus.

Responsibilities

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
• Take pride in the store’s appearance and work with your team to create a welcoming environment.
• Build product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting with training.
• Help the store run smoothly by keeping shelves tidy and stockroom organized.
• Work weekends as part of a flexible team and take advantage of learning opportunities.

Job description

Rushden Lakes is seeking Sales Assistants (Customer Advisors) to help customers with friendly, knowledgeable guidance and to find the right outdoor gear. You’ll receive full training on services like boot fitting and gait analysis, while enjoying substantial staff discounts and flexible weekend shifts.

As part of a team that celebrates the outdoors, you’ll contribute to a welcoming store environment, deliver excellent service, and grow through ongoing training and development opportunities.