Outbound Sales Executive

Phoenix Health & Safety; Cannock; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

Phoenix Health & Safety is seeking an Outbound Sales Executive to join their commercial team. This role involves generating qualified leads through proactive outreach, engaging with clients, and supporting the sales process. The ideal candidate will have experience in telesales, be goal-oriented, and possess strong communication skills. This position offers a competitive salary, commission opportunities, and a supportive work environment with hybrid working options.

Benefits

Hybrid or Remote Working

Opportunities for professional development

Collaborative working environment

Qualifications

• Proven experience in outbound, telesales, or appointment-setting roles.
• Comfortable working to high daily call volumes (target: 50 per day).
• Familiarity with CRM platforms, ideally HubSpot.

Responsibilities

• Generate qualified opportunities through proactive outreach.
• Engage with new and existing clients to book appointments.
• Maintain interactions and updates in HubSpot.

Skills

Outbound Sales Experience

Communication Skills

Time Management

Resilience

Goal-oriented

Tools

HubSpot

Job description

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Location: Hybrid/Cannock, WS12 2HA - initially 3 days in office per week

Salary: £24,570 - £26,500 per annum, DoE + up to £10,000 commission per annum

Contract Type: Permanent, Full Time

What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment

Why Do We Want You

Phoenix Health & Safety, part of Wilmington plc are seeking a motivated and results-driven Outbound Sales Executive to join our growing commercial team.

The Outbound Sales Executive will be responsible for generating qualified opportunities through proactive outreach to both new and existing clients. This is a highly targeted role focused on identifying Ideal Customer Profiles (ICPs), converting MQLs into SQLs, and booking appointments for field representatives to present tailored solutions.

If you are driven, resilient, and eager to develop a career in sales, this could be the perfect opportunity for you!

Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks, And Responsibilities

The purpose of the role is to drive top-of-funnel activity through qualified outbound engagement. This role will focus on calling lead-scored prospects, following up on marketing campaigns, profiling accounts using sales playbooks, filling low-capacity courses, and delivering a first-class onboarding experience.

You Will Be Responsible For

Outbound Prospecting & Campaign Follow-Up

Proactively engage with ICP contacts from both new and existing clients.

Call qualified leads based on HubSpot campaign engagement and lead scoring.

Move Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) using structured qualification criteria.

Book appointments for Field Sales Representatives to deliver personalised, consultative presentations.

Opportunity Profiling & Account Intelligence

Use playbooks and scripts to surface pain points, needs, and service fit.

Identify relevant training, consultancy, and compliance needs beyond the initial enquiry.

Support pre-meeting preparation with insights, challenges, and account context.

Lead Management & Reporting

Maintain all interactions and updates in HubSpot.

Tag leads based on buying signals and handover to Nurturing or Key Account teams as needed.

Track daily call volume and engagement performance against targets.

Course Booking & Onboarding

Support course filling efforts by targeting low-running or priority courses.

Contribute to achieving minimum 80% capacity per course.

Assist in onboarding new clients and ensuring smooth handover to delivery

What's The Best Thing About This Role

This is an exciting time to join Phoenix Health & Safety as we continue to grow rapidly.

You'll also benefit from the strong reputation of Phoenix, making it easier to build trust and credibility with potential clients.

What's The Most Challenging Thing About This Role

The volume of contacts to engage with each month is high, with around 500 potential companies to reach out to.

Success in this role requires strong time management, resilience, and the ability to stay focused on targets while handling a mix of warm and cold outreach.

What We're Looking For

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

To Be Successful In This Role, You Must Have

Proven experience in outbound, telesales, or appointment-setting roles.

Comfortable working to high daily call volumes (target: 50 per day).

Familiarity with CRM platforms, ideally HubSpot.

Strong verbal communication and objection-handling skills.

Goal-oriented, resilient, and highly motivated

To be successful in this role, it would be great if you have:

Previous experience in prospecting, outreach, or market research.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Before you go.

About Us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You're Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on APPLY today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Professional Training and Coaching

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