Out-of-Hours Support Worker (Crisis & Safeguarding)

Hampshire County Council; Havant; On-site; GBP 330 - 36,000; Full time

Benefits offered by this job

Enhanced pay for evenings/nights/week-

Annual leave

Sick pay

LGPS pension

Employee Assistance Programme

Job summary

Hampshire County Council is seeking a Support Worker in the Out of Hours team to provide vital support to children, families and vulnerable adults outside standard hours. You’ll respond to urgent situations, work in a multi-disciplinary hub, and help keep people safe and supported.

This permanent role offers enhanced pay for evenings, nights, weekends and bank holidays, with access to a comprehensive benefits package including annual leave and LGPS pension.

Qualifications

• NVQ Level 3 (or equivalent) in Social Care.
• Experience of working directly with children, families and vulnerable adults, and understanding of their needs.
• Strong communication, relationship-building and report writing skills.
• Ability to assess risk, stay calm under pressure and make sound decisions.
• Organised, IT literate, and able to work both independently and as part of a team.

Responsibilities

• Provide timely advice, guidance and support to children, families and vulnerable adults, particularly in crisis situations.
• Respond to urgent issues, ensuring risks are assessed and appropriate action is taken.
• Build positive, professional relationships and work sensitively with individuals facing complex challenges.
• Work collaboratively with partner agencies, sharing information and making referrals to ensure holistic support.
• Work flexibly as part of a rota, using your judgement and escalating concerns where needed.

Skills

Communication

Risk assessment

Teamwork

IT literacy

Education

NVQ Level 3 in Social Care

Job description

Hampshire County Council is seeking a Support Worker in the Out of Hours team to provide vital support to children, families and vulnerable adults outside standard hours. You’ll respond to urgent situations, work in a multi-disciplinary hub, and help keep people safe and supported.

This permanent role offers enhanced pay for evenings, nights, weekends and bank holidays, with access to a comprehensive benefits package including annual leave and LGPS pension.