Out-of-Hours Residences Wellbeing Officer

Harper Adams; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

Harper Adams University is seeking a proactive Residences Officer to join the Student Services team, delivering out-of-hours welfare support to students in university accommodation. You will respond to concerns, undertake wellbeing checks, and work with Student Wardens while promoting safe, welcoming communities outside normal hours.

The role involves 4 nights on, 3 nights off (averaging 37 hours/week) and requires independent work, resilience, and excellent interpersonal skills to support

Qualifications

• Experience of working with students or in a customer-facing support environment.

Responsibilities

• Provide out-of-hours welfare support to students living in university accommodation.
• Respond to welfare concerns and undertake wellbeing checks.
• Manage incidents and support Student Wardens.
• Collaborate with Student Services, Security, Estates and the Students’ Union.

Skills

Communication skills

Interpersonal skills

Customer service

Resilience

Out-of-hours availability

Job description

Harper Adams University is seeking a proactive Residences Officer to join the Student Services team, delivering out-of-hours welfare support to students in university accommodation. You will respond to concerns, undertake wellbeing checks, and work with Student Wardens while promoting safe, welcoming communities outside normal hours.

The role involves 4 nights on, 3 nights off (averaging 37 hours/week) and requires independent work, resilience, and excellent interpersonal skills to support