Out-of-Hours Client Services Coordinator

The Royal Veterinary College; Hatfield; On-site; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Disability Confident employer

Job summary

The Royal Veterinary College in Hatfield is seeking a Client Services Co-ordinator for the Out of Hours team. This 19-hour-week, on-site role operates on a rolling three-week rota with shifts from 6pm to Midnight, Monday to Friday, plus one-in-three weekends, supporting the Queen Mother Hospital for Animals.

You will provide a friendly, professional customer-focused service to clients, referring veterinarians and visitors, and coordinating with clinical staff to ensure seamless operations and

Qualifications

• Part-time role with ~19 hours per week.
• Based in Hatfield (AL9 7TA) at the Queen Mother Hospital for Animals.
• Deliver a first-class, customer-focused service to hospital clients.

Responsibilities

• Refer veterinary surgeons and visitors and act as a vital link between them and hospital clinical staff.
• Support administration for accounts and reception teams to ensure 24/7 service continuity.

Job description

The Royal Veterinary College in Hatfield is seeking a Client Services Co-ordinator for the Out of Hours team. This 19-hour-week, on-site role operates on a rolling three-week rota with shifts from 6pm to Midnight, Monday to Friday, plus one-in-three weekends, supporting the Queen Mother Hospital for Animals.

You will provide a friendly, professional customer-focused service to clients, referring veterinarians and visitors, and coordinating with clinical staff to ensure seamless operations and