OTC Associate (Italian Speaking)

Nomad Foods; Greater London; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Excellent bonus structure

Career progression

Flexible culture

Zusammenfassung

Nomad Foods is seeking an experienced O2C Accounts Receivable specialist in the UK to manage the day-to-day AR ledger, reconciliations, and payment allocations. You will handle customer queries, maintain data accuracy, and support process improvements within the O2C team.

You will work closely with customers to resolve claims, deductions, and price queries while ensuring timely cash collection and adherence to credit controls. The role offers stability within a growing, diverse brand portfolio.

Qualifikationen

• Prior experience in O2C.
• Experience in the supporting of report production
• SAP experience
• Computer skills including the ability to operate accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
• An understanding of Account Receivable and credit control processing activities
• Good written and verbal communication skills
• Accuracy and attention to detail

Aufgaben

• Reconcile accounts, credits and ensure proper controls.
• Apply payments and credits to accounts accurately.
• Promptly report cash collection problems and take action (e.g. placing accounts on hold).
• Maintain current Customer Master Data.
• Manage day‑to‑day customer relationships and resolve claims/deductions/price queries.
• Support KPIs and process improvements across the team.
• Contact customers to confirm payments align with terms and follow up if funds are delayed.
• Raise claim-related credit notes with the AR/O2C team and resolve outstanding AR claims.

Kenntnisse

O2C experience

Report production

Communication skills

Attention to detail

Tools

SAP

Excel

Outlook

Jobbeschreibung

The purpose of this position is to undertake the day-to-day O2C activities including managing the accounts receivable ledger, performing customer reconciliations, payment allocation, processing and resolving customer queries.

Responsibilities

• Ensure all assigned accounts are continually reconciled, credits applied and are properly controlled.
• Applying all payments and credits accurately to accounts.
• Ensuring that any cash collection problems are promptly reported and appropriate action (e.g. putting accounts on hold) is taken. Monitoring and reviewing credit limits.
• Ensure the Customer Master Data is current, accurate and complete at all times
• Managing relationship with customers in their day-to-day activities ensuring that all requests made by customers (claims / deductions / price queries) are resolved in a timely manner, including matching of customer claims against relevant rebates and/or promotional accruals.
• Understanding the department and company’s KPIs and deadlines. Support the implementation of process improvement across the team.
• Promptly contact customers to confirm payments will be received in line with the set payment terms and perform follow up calls when required should funds not materialise
• Liaising with the wider Accounts Receivables / O2C team to raise claim related credit notes and to resolve all outstanding Accounts Receivable claims and deductions.

Qualifications

• Prior experience in O2C
• Experience in the supporting of report production
• SAP experience
• Computer skills including the ability to operate accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
• An understanding of Account Receivable and credit control processing activities
• Good written and verbal communication skills
• Accuracy and attention to detail

What we can offer you:

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility. In addition, you will benefit from the below:

• An ambitious employer with recognized brands and growth potential
• The potential to progress your career across different areas of Birds Eye and Nomad Foods
• A culture where your part of a team, where you feel encouraged to make a difference
• A competitive salary and excellent bonus structure

At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.