OT Technical Support Manager (Inside IR35 - Hybrid Glasgow)

Gigged.AI; Glasgow; Hybrid; GBP 149,000 - 173,000; Full time

Job summary

Gigged AI seeks an OT Technical Support Manager to lead the operational support, maintenance, and resilience of high-availability OT systems in the utilities sector.

You will drive incident response, service delivery, patching, and workforce planning while guiding a technical team in a hybrid Glasgow environment.

Qualifications

• Experience in supporting and managing OT platforms, particularly SCADA and DMS.
• Knowledge of telemetry systems relevant to OT environments.
• Proven skills in incident management and maintenance within high-availability settings.
• Expertise in workforce planning and technical team development.
• Strong operational leadership and stakeholder management abilities.

Responsibilities

• Manage and support OT platforms such as SCADA, DMS, data historians, telemetry, and communications systems.
• Lead incident management, fault diagnosis, recovery, and operational resilience in high-availability environments.
• Oversee OT patching, vulnerability remediation, and maintenance activities.
• Allocate resources, map capabilities, and coach the technical team to develop their skills.
• Provide strong operational leadership and manage stakeholder relationships.

Skills

OT platforms

SCADA

DMS

Telemetry systems

Incident management

Workforce planning

Technical leadership

Stakeholder management

Tools

SCADA

DMS

Telemetry

Job description

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a OT Technical Support Manager (Inside IR35 - Hybrid Glasgow) within one of our clients.

All Proposals Will Be Reviewed Directly By The Hiring Manager On The Gigged AI Platform. In Order To Send a Proposal Please Follow The Below Steps

• head to app.gigged.ai and create a free talent profile
• once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/XB4j33vjnqM
• you will now see a 'submit proposal' button
• please fill this in (intro, relevant experience, and attach CV to this)

Overview

The role requires 1-2 days onsite presence in Perth and is classified inside IR35 regulations.

Budget is £650-750 per day based on experience

Project Overview

The Gig involves leading the operational support, maintenance, and resilience of high-availability Operational Technology (OT) systems in the utilities domain. This includes overseeing incident response, service delivery, patching, vulnerability remediation, workforce planning, and technical team development.

Key Responsibilities

• Manage and support OT platforms such as SCADA, DMS, data historians, telemetry, and communications systems.
• Lead incident management, fault diagnosis, recovery, and operational resilience in high-availability environments.
• Oversee OT patching, vulnerability remediation, and maintenance activities.
• Allocate resources, map capabilities, and coach the technical team to develop their skills.
• Provide strong operational leadership and manage stakeholder relationships.

Required Skills And Experience

• Experience in supporting and managing OT platforms, particularly SCADA and DMS systems.
• Knowledge of telemetry systems relevant to OT environments.
• Proven skills in incident management and maintenance within high-availability settings.
• Expertise in workforce planning and technical team development.
• Strong operational leadership and stakeholder management abilities.

Deliverables

• Operational support, maintenance, and resilience of OT systems.
• Incident response and service delivery management.
• Effective patching and vulnerability remediation.
• Workforce planning and team coaching.
• Stakeholder engagement and operational leadership.