Orthopaedic Trauma Admin Support

Northern Care Alliance NHS Foundation Trust; Salford; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Northern Care Alliance NHS Foundation Trust in Salford is seeking a proactive Trauma Admin Administrator to support theatre bookings and patient communications. You will work alongside the Trauma Orthopaedic Nurse Coordinators and medical team to ensure patients are booked for theatre and informed appropriately.

Daily duties include booking theatre lists, organising fracture clinic appointments, arranging ward beds and liaising with theatre staff for equipment.

Responsibilities

• Establish and maintain effective communication with patients, carers and families, offering a warm, welcoming environment.
• Attend daily trauma meetings and support the multidisciplinary trauma team.
• Book trauma patients onto theatre and manage appointment bookings.
• Organise New and Follow-up appointments into fracture clinics.
• Arrange ward beds, critical care and Day Surgery unit placements.
• Liaise with theatre staff to ensure equipment and kit are available for surgery.
• Provide information on theatre dates/times and organise transport and interpreters as required.
• Audit cancellations, breaches, readmissions and other administrative tasks.
• Support efficient use of physical and financial resources and adapt to flexible hours.

Job description

An exciting opportunity to join the Trauma Admin Team within the Trauma & Orthopaedic Directorate. The role involves working alongside the Trauma Orthopaedic Nurse Coordinators and medical team to ensure all patients are appropriately booked for theatre, appointments and communicated with. The successful applicant will attend daily meetings, liaise with patients face to face and over telephone and utilise clinical systems daily.,

• Establish and maintain effective communication with patient/carers and families about complex matters providing a warm welcoming and enabling environment to support therapeutic relationships.
• Attend daily trauma meetings.
• Book all trauma patients on to theatre man.
• Organise New and Follow-up patient appointments into specialist fracture clinics.
• Organise beds on wards, critical care, and Day surgery unit.
• Liaise with theatre staff to ensure all kit and equipment is available for surgery.
• Provide advice and information to patients regarding the date and time of their surgery, organising transport and interpretation services as required.
• Liaise with all members of the trauma multidisciplinary team and work closely with the band 6 Trauma Coordinators and trauma Consultant team of the week to ensure Trauma lists are well utilised and clinical priorities of patients met.
• You will audit cancellations, breaches, readmissions, and outlier discharges, as well as a range of other general administrative duties.
• Maintain and support the efficient use of physical and /or financial resources.
• Ability to work flexibly and unsocial hours to meet the demands of the service.

Employer Details

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.