Organic Retail Associate: Fresh Produce & Café

Bamford Collection; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Lunch discount

Shop discount 30%

Restaurant discount 30%

Pubs discount 10%

Wellness classes discount

Cookery school 30% off

Bamford skincare 60% off

Bath & home discounts

Job summary

Daylesford Organic in Notting Hill is hiring a Retail Team Member to work on the shop floor, delivering excellent customer service, sharing knowledge of organic products, and supporting daily store operations. The role includes tills, stock rotation, and contributing to a sustainable, conscious-brand experience across our Daylesford and Bamford offerings.

You will join a warm, customer-focused team in a farm shop environment, 32 hours per week including weekends, earning £13.15 per hour plus

Qualifications

• A genuine passion for food, organic produce, sustainability and the Daylesford Organic ethos.
• Previous experience in retail, hospitality or customer-facing roles would be advantageous.
• A strong commitment to delivering exceptional customer service and an elevated guest experience.
• Excellent communication and interpersonal skills, with the ability to confidently engage with customers.
• Good spoken English and a professional, presentable appearance reflecting the Daylesford brand.
• A positive, friendly and team-focused attitude, with the ability to work collaboratively in a busy environment.
• Strong attention to detail, particularly with fresh produce, stock presentation and merchandising.
• Comfortable operating tills and handling transactions accurately.
• Proactive and flexible approach, with willingness to support across different areas of the farm shop when required.
• An interest in artisan food, seasonal produce and quality retail products, with a willingness to learn about product provenance.
• Ability to remain calm and organised during busy trading periods.

Responsibilities

• Deliver genuine, attentive customer service, welcoming customers, sharing product knowledge and offering thoughtful recommendations to create a memorable customer experience.
• Maintain beautifully presented retail spaces, ensuring shelves, displays and back-of-house areas meet the highest standards of cleanliness, safety and organisation.
• Replenish stock and manage product rotation, ensuring availability, freshness and quality at all times.
• Confidently operate tills and process transactions accurately, including payments, returns and exchanges, in line with cash handling procedures.
• Support visual merchandising through seasonal displays, promotions and storytelling that bring our products and brand values to life.
• Live and breathe our purpose by supporting positive social and environmental change, contributing to our journey as a certified B Corp.
• Inspire customers, suppliers and colleagues to live and work more consciously, helping create a lasting, positive impact.

Skills

Food & organic ethos

Retail / customer service

Communication

Team player

Cash handling

English proficiency

Attention to detail

Flexible / cross-area support

Job description

Daylesford Organic in Notting Hill is hiring a Retail Team Member to work on the shop floor, delivering excellent customer service, sharing knowledge of organic products, and supporting daily store operations. The role includes tills, stock rotation, and contributing to a sustainable, conscious-brand experience across our Daylesford and Bamford offerings.

You will join a warm, customer-focused team in a farm shop environment, 32 hours per week including weekends, earning £13.15 per hour plus