Order to Invoice and Accounts Payable Lead, Integrated Health Solutions

CHN China (Mainland); Watford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Join a leading healthcare technology company in a pivotal role as an Order to Invoice and Accounts Payable Lead. You will manage critical financial processes, drive cross-functional collaboration, and leverage your expertise to optimize operations. This position offers a flexible work arrangement with opportunities for significant career development in a mission-driven environment.

Benefits

Flexible benefits package

Competitive salary

Qualifications

• 5+ years in leadership role within OTI, AP, or operational finance.
• Strong financial background, audit experience preferred.
• Experience in medical device industry is a plus.

Responsibilities

• Manage end-to-end Order to Invoice process ensuring accurate client billing.
• Lead root cause analysis of invoicing issues.
• Oversee Accounts Payable processes and vendor relationships.

Skills

Data analysis

Leadership

Cross-functional collaboration

Education

Bachelor’s degree in business, economics, or science

Tools

SAP

Business Central

Excel

PowerPoint

Job description

Order to Invoice and Accounts Payable Lead, Integrated Health Solutions page is loaded

Order to Invoice and Accounts Payable Lead, Integrated Health Solutions

Apply remote type Flexible Work Arrangement locations Watford, Hertfordshire, United Kingdom time type Full time posted on Posted Yesterday job requisition id R34606

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and payers to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.

We are looking for an experienced Order to Invoice and Accounts Payable Lead, IHS to join the IHS Supply Chain and Customer Care back-office team and manage the Order to Invoice (OTI) and Accounts Payable (AP) processes, primarily for the UK market. You will oversee product master data and lead a cross-functional team across the Netherlands, the Czech Republic, and India. This role combines strategic leadership, process optimization, and hands-on problem-solving using Business Central, SAP, and large data sets. We offer strong development opportunities in a growing, innovation-driven business. This is a remote role but based in the UK. You will be required to travel within the UK to client and Medtronic locations (10%), as well as occasionally within the EMEA (Europe, the Middle East, and Africa) region.

Responsibilities may include the following and other duties may be assigned:

• Manage the end-to-end Order to Invoice (OTI) process for the UK, ensuring timely and accurate client billing in coordination with cross-functional teams
• Lead root cause analysis of invoicing issues, working with internal stakeholders and client finance partners to resolve and prevent recurring problems
• Establish governance frameworks and KPIs to monitor billing accuracy, usage trends, and spend at the account level
• Oversee UK Accounts Payable processes, driving resolution of supplier issues in collaboration with the India-based AP team and procurement stakeholders
• Build and maintain strong vendor relationships to proactively manage and reduce overdue invoices
• Own master data quality processes across clinical, procurement, and service delivery functions, implementing governance controls and communication protocols
• Act as the internal finance interface for topics related to costing, revenue capture, and forecasting, while managing stakeholder needs such as account activation

Required Knowledge and Experience:

• Extensive experience in customer care, billing, or finance operations, with at least 5 years in a leadership role within OTI, AP, or operational finance
• Bachelor’s degree in business, economics, or science, with a strong financial background—audit experience preferred
• Strong data analysis skills (Excel), with working knowledge of programming languages and data presentation tools like PowerPoint
• Proven ability to lead projects and deliver results through influence, with strong verbal and written communication in English
• Experience working in multinational environments with a focus on data quality and cross-functional collaboration
• Broad knowledge of ERP systems such as SAP or Business Central, with an analytical, process-oriented mindset
• Customer- and business-focused, with a preference for experience in the medical device industry

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

Build a better future, amplifying your impact on the causes that matter to you and the world

Grow a career reflective of your passion and abilities

Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here .

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