Order to Invoice and Accounts Payable Lead, Integrated Health Solutions

Medtronic; Watford; Remote; GBP 50,000 - 70,000; Full time

Job summary

Medtronic is seeking an experienced Order to Invoice and Accounts Payable Lead to manage processes in the IHS Supply Chain. This pivotal role involves leadership in billing, finance operations, and cross-functional collaboration, contributing to improving healthcare accessibility. The position is remote but requires occasional travel within the UK.

Benefits

Competitive Salary

Flexible Benefits Package

Qualifications

• Minimum 5 years in a leadership role within OTI, AP, or operational finance.
• Strong financial background; audit experience preferred.
• Experience in the medical device industry preferred.

Responsibilities

• Manage the order to invoice process for the UK market.
• Oversee UK Accounts Payable processes and vendor relationships.
• Establish governance frameworks and monitor billing accuracy.

Skills

Leadership

Data Analysis

Cross-functional Collaboration

Strong Communication

Education

Bachelor’s degree in business, economics, or science

Tools

SAP

Business Central

Excel

PowerPoint

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and payers to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.

We are looking for an experienced Order to Invoice and Accounts Payable Lead, IHS to join the IHS Supply Chain and Customer Care back-office team and manage the Order to Invoice (OTI) and Accounts Payable (AP) processes, primarily for the UK market. You will oversee product master data and lead a cross-functional team across the Netherlands, the Czech Republic, and India. This role combines strategic leadership, process optimization, and hands-on problem-solving using Business Central, SAP, and large data sets. We offer strong development opportunities in a growing, innovation-driven business. This is a remote role but based in the UK. You will be required to travel within the UK to client and Medtronic locations (10%), as well as occasionally within the EMEA (Europe, the Middle East, and Africa) region.

Responsibilities may include the following and other duties may be assigned:

• Manage the end-to-end Order to Invoice (OTI) process for the UK, ensuring timely and accurate client billing in coordination with cross-functional teams
• Lead root cause analysis of invoicing issues, working with internal stakeholders and client finance partners to resolve and prevent recurring problems
• Establish governance frameworks and KPIs to monitor billing accuracy, usage trends, and spend at the account level
• Oversee UK Accounts Payable processes, driving resolution of supplier issues in collaboration with the India-based AP team and procurement stakeholders
• Build and maintain strong vendor relationships to proactively manage and reduce overdue invoices
• Own master data quality processes across clinical, procurement, and service delivery functions, implementing governance controls and communication protocols
• Act as the internal finance interface for topics related to costing, revenue capture, and forecasting, while managing stakeholder needs such as account activation

Required Knowledge and Experience:

• Extensive experience in customer care, billing, or finance operations, with at least 5 years in a leadership role within OTI, AP, or operational finance
• Bachelor’s degree in business, economics, or science, with a strong financial background—audit experience preferred
• Strong data analysis skills (Excel), with working knowledge of programming languages and data presentation tools like PowerPoint
• Proven ability to lead projects and deliver results through influence, with strong verbal and written communication in English
• Experience working in multinational environments with a focus on data quality and cross-functional collaboration
• Broad knowledge of ERP systems such as SAP or Business Central, with an analytical, process-oriented mindset
• Customer- and business-focused, with a preference for experience in the medical device industry

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here